Manager Project

Jessica Goss **** Main St. #***

Franklinton, LA

****************@*****.***

Objective: To Obtain a Accounting or Management position where I can develop professionally and challenge myself by utilizing my interpersonal and communications skills.

Summary of Experience:

Management and Administrative Office Skills

• Managed, monitored and trained 30 call center employee at a times, Planned weekly schedules, hired new employees, and was responsible for meeting employees’ sales goals

• Managed a high volume marketing consulting company for major chain restaurants overseeing major marketing campaigns and recruited 15 new employees per week

• Coordinated a 2 week summer program for 30 Master’s of Art students, audited operational metrics and provided analysis and recommendations to operations staff

• Created reports providing analysis in all areas of operations including staffing and training statistics and reported to CEO with suggestions for improvement

• Managed a 45 unit congregate complex for elderly and disabled, managing leases, certifications to tax credit and USDA compliances

• Advanced Typing 75 WPM, Advanced Microsoft Office, Adobe Photoshop, QuickBooks, Adobe PageMaker, Apartment Yardi-Classic Software, One Site, Advanced Web Design & Graphic Design, High Volume printing experience

Training skills

• Designed and prepared training packets for new staff members in sales skills, computer training, door to door sales and customer service

• Phone trained marketing agents across the country in new pricing research campaigns and mystery shopping techniques

• Trained new site managers with tax credit and usda compliance training

• Worked with human resources and temporary agencies to track, report and bill all training programs and evaluations

Work Experience:

• Site Manager, Riverview Apartments (2009-present)

• Project Manager, Intella-Price (2008-2009)

• Executive Assistant to Assistant General Manager, MBTA (2007- 2008) -TEMP

• Web Designer/Office Manager, Automation Solutions (2005-2007)

• Assistant Director of MFA in Visual Arts, Art Institute of Boston (2005) - TEMP

• Training Facilitator/Executive Assistant, Fulfillment Plus (2002-2005)

Education:

• Accounting Associates Degree – University of Phoenix, Louisiana (2010-2012)

• Human Services Certificate Program, Roxbury Community College, MA (2008)

• Computer Technical Support Program, Katherine Gibbs, MA (2000-2001)

• High School Diploma, Brighton High School, MA(1999)

Awards

2011 Site Manager of the year

2011 Management and Training and Leadership Award

2010 Highest Economic Occupancy with a Tax Credit Property

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