PUBLIC ADMINISTRATION / NON-PROFIT

MANAGEMENT

WIL E. GIRON

**** ***** ***** ******

OPELOUSAS, LOUISIANA 70570

337-***-****

OBJECTIVE:

A senior executive management position utilizing results driven abilities in strategic planning, fiscal management, personnel supervision, team building, organizational development and public relations.

PROFILE:

Proven ability to lead small to mid-size organizations through restructuring. Adept at interpersonal and interdepartmental communications. Comprehensive experience in multiple aspects of business operations, including contract administration, governmental compliance and relations, and policy / procedure development. Experienced and deeply interested in employee relations and other personnel management considerations, with demonstrated ability to arrive at equitable solutions through intensive investigative and interpretive procedures. Experienced in human resource management and public management functions. Successful in directing staff development programs for human resources; comprehensive experience in senior-level planning and management of small to mid-size organizations and services. Creative designer of effective work-flow systems to eliminate duplication of efforts and increase proficiency and productivity of staff. Experienced grants administrator and non-profit manager; consistently effective in streamlining and upgrading administrative services. The proven ability to administer service programs under established policies and command the respect of staff; a true team player. Extensive experience in obtaining public interest; excellent reputation as a developer of progressive practices and programs that serve the best interest of staff and public served. Extensive knowledge of public relations, professional-level employee recruitment, screening and interviewing; an innovator with ability to increase employee performance and improve organizational effectiveness and bottom line. Strong knowledge of TQM and MBO management techniques and philosophies. A true self-starter.

PROFESSIONAL QUALIFICATIONS:

Executive Director / New Horizons Youth Services Bureau, Hammond, Louisiana (January 2009 to Current)

Responsibilities:

➢ Direct supervision over 7 human service and mental health counseling programs with 7 department managers and 45 professional-level and administrative support employees.

➢ Responsible for the day-to-day management of a social service agency with a $2 million dollar operating budget, 7 intensive therapeutic counseling programs, and over 45 full-time professional and contract employees.

➢ Responsible for the negotiation of all agency contracts with vendors and funding sources.

➢ Responsible for agency-wide resource development and grants management.

➢ Responsible for agency-wide employee development.

➢ Responsible for all agency financial procedures and personnel functions.

➢ Responsible for the recruitment, selection, and termination of agency employees.

➢ Acts as the agency's public information officer and executive officer to the board of directors.

➢ Responsible for the fleet management of 7 agency vehicles.

Successful Projects:

➢ Developed an inclusive and interactive agency website

➢ Developed and managed a $500,000 a year Medicaid therapeutic counseling program.

➢ Fostered a partnership with LWCC to develop an agency-wide web-based safety training program

➢ Secured an increase in program funding from the LA Office of Social Services (OCS) totaling $115,000 annually.

➢ Streamlined operational cost, enabling the agency to develop a reserve fund totaling $20,000 within 3 months.

➢ Successfully lowered the agency's line-of-credit loan from $100,000 to $60,000 within 6 months.

➢ Successfully engineered and implemented an agency-wide restructuring plan that improved the operational efficiency of the organization.

Executive Director / Director of Economic Development / Greater Pointe Coupee Chamber of Commerce (ED) / Pointe Coupee Parish Government (DED)- New Roads, Louisiana (February 2008 to December 2008)

Responsibilities:

 Act as liaison to the Chamber membership and coordinates membership development activities.

 Responsible for establishing long-term strategic goals and objectives of the organization.

 Oversee the day to day operations of the Chamber office and daily supervision of staff.

 Act as liaison to the Louisiana Department of Economic Development (LED), Louisiana Association of Business and Industry (LABI), local municipalities, and the Baton Rouge Area Chamber of Commerce (BRAC).

 Responsible for developing the organization’s Business Retention / Expansion Program.

 Responsible for organization-wide grants development and management.

 Establish annual operating budget for the economic development department.

 Maintain a demographic and site selection database necessary for business and industry development.

 Responsible for the development of a parish-wide profile and manufacturer’s directory.

 Provide management support to the Capital Region Economic Development Partnership.

 Responsible for overseeing the development all of parish-wide economic development publications.

 Responsible for the development of a parish-wide Comprehensive Economic development Strategy (CEDS).

 Responsible for overseeing an annual departmental operating budget of $39,500.

Executive Director / Sanctuary, Inc. – Human Services-Behavioral Rehabilitation Agency (HUD Agency), Eunice, Louisiana (April 2006- September 2007)

Responsibilities:

 Managed a $5.4 million dollar operating budget.

 Managed 3 facilities with a combined property value of over 2.2 million dollars.

 Supervised a staff of 56 employees.

 Supervised a residential client population of 75 clients.

 Served as the agency’s chief public information officer and liaison to local, state, and federal government correctional agencies, auditing officials, probation officers and program service contractors.

 Developed and managed the agency’s client behavioral modification and Title I educational service programs.

 Supervised all government mandated training compliance programs for low-to Senior-level employees.

 Processed 32 new hires, 26 terminations and 6 position mergers over an 8 month period.

 Responsible for the procurement and management of a 12 vehicle fleet.

 Served as the chief executive officer to the Board of Directors.

 Responsible for agency-wide financial management, strategic planning, contract management, and personnel management.

 Supervised the agency’s community service program consisting of 52 volunteers.

 Involved in selecting board trustees, as well as agenda design, resulting in a professional and effective board process.

 Responsible for determining all strategic, financial, and operating objectives for the organization.

 Responsible for the setup and development of agency-wide accounting and quality control systems, with full responsibility for procedures.

 Responsible for maintaining the agency’s state and federal licensing requirements for operations.

Successful Projects: (Hired to turn around program operations and improve the financial condition of the agency.)

 Successfully reduced the agency’s annual workman’s compensation premium costs by 45%, which resulted in a savings of $65,000 annually.

 Implemented a job rotation / cross-departmental training strategy and position merger that saved the agency over $30,000 in personnel costs.

 Secured a 3.2 million dollar service contract from the Louisiana Department of Corrections.

 Secured a $1.2 million dollar service contract from the Louisiana Department of Social Services.

 Developed a truancy prevention and behavior modification program with a 75% success rate during the first 6 months of implementation.

 Secured a 40% increase in annual juvenile justice program funding from the Office of Youth Development, which was an annual increase of $205,000.

 Developed a technology resource and skills-testing center that provided educational testing services and distance-learning services for clients.

 Secured over $18,000 in 2006 corporate donations in 2006, in which an operational reserve of $15,000 was formulated; and also secured 2007 corporate pledges totaling $12,000 prior to departure.

 Secured a 30% increase in Title I funding from the Louisiana Department of Education, which was an annual increase of $42,000 in Title I funding.

 Secured $2,500 in matching funds from the CLECO Corporation to purchase an commercial-grade facility generator in conjunction with the agency’s emergency action plan.

 Develop and received a Jobs for America’s Graduates grant in the amount of $15,000 to assist clients with GED attainment and employment training.

 Implemented an agency-wide document imaging system.

 Investigated and closed 7 workman’s compensation claims for a total savings payout of over $84,000.

 Secured a $5,000 in-kind contribution from United Way for facility-wide upgrades and repairs.

 Re-secured a 3 year national accreditation from the American Correctional Association (ACA) for administrative, fiscal, and program excellence.

Director of Equal Employment Opportunity & Labor Relations / St. Martin, Iberia, Lafayette Community Action Agency, Inc. (SMILE)- Lafayette, Louisiana (October 2004-March 2006) (Unionized Labor)

Responsibilities:

➢ Served as official liaison to local, state, and federal labor agencies.

➢ Responsible for investigating the internal employment practices of agency administration, and ensuring the fair treatment of employees of an agency encompassing over 450 employees, over 5000 clients, and a $15 million dollar operating budget.

➢ Directed the supervision of the EEO Department, including assignments of personnel, budget preparation, and coordination of department activities with other departments.

➢ Served as lateral executive officer to the Board of Directors, and also served as public information officer for the agency concerning labor law issues.

➢ Functioned as in-house management consultant to the executive committee and personnel committee of the Board of Directors.

➢ Indirectly supervised staff of 9 department directors regarding labor law inquiries, and directly supervised staff of 8 employees.

➢ Responsible for identifying areas in which the agency was deficient in the utilization of equal employment opportunity.

➢ Responsible for developing internal policy statements, affirmative action programs, and record keeping systems affecting human resources to ensure compliance with legal and program requirements.

➢ Conducted internal and external investigations involving employment discrimination, policy and procedure violation, harassment and operational ethics of the agency.

➢ Trained agency staff and Board of Directors on equal opportunity issues.

➢ Monitored federal programs and government-related service contracts for EEO compliance.

➢ Charged with responsibility for developing and managing the agency's affirmative action plan; assisted department directors during on-site audits by state and federal labor officials, and acted as chief point-of-contact on EEO matters concerning FLSA, NLRA ADEA, and FMLA.

➢ Charged with responsibility for providing management training in organizational leadership, employee relations, and strategic planning to all agency department directors.

Successful Projects:

✔ Designed and managed an agency-wide EEO website that allowed employees to file discrimination complaints and labor law inquiries rapidly and confidentially.

✔ Established a collaborative partnership with the Louisiana Attorney General's Office to conduct safety site assessments at all agency Head Start centers and to provide crisis management training to all agency staff.

✔ Successfully reduced the employee grievance rate from 85% to 15% within 8 months.

✔ Developed and received a Disability Navigator Program grant from the U.S. Department of Labor (DOL) in the amount of $20,000 to assist in improving services and facilities to disabled individuals seeking employment and program services with the agency.

✔ Successfully brought all agency facilities (13 sites) to 100% ADA compliance within 6 months of employ.

✔ Successfully negotiated a $130,000 labor union contract with the AFLCIO.

✔ Secured full oversight of all agency human resource audits.

✔ Designed a Limited English Proficiency (LEP) program with assistance from the University of Louisiana at Lafayette's Foreign Language and Speech Therapy Departments to instruct non-English speaking clients in English.

✔ Developed a successful public relations and fair labor dissemination program with assistance from the Federal Equal Employment Opportunity Commission (EEOC).

✔ Successfully managed an annual departmental operating budget of $196,000.

✔ EEO Department selected out of 13 other state-wide community action EEO departments to receive a Fair Employment Practices Agency (FEPA) designation from the EEOC, which generated over $13,000 in operational funds to review federal labor law cases for the EEOC New Orleans Office.

✔ Successfully investigated, mediated and closed 100% of all cases brought to grievance hearings.

Administrative Services Manager / Acadiana Regional Development District (State Planning & Economic Development Authority- Region 4)- Lafayette, LA (August 2000- September 2004)

Skilled in management of multiple programs and locations, including the setup and improvement of departments, systems, and procedures of a quasi-government agency with 25 employees and a $3.1 million dollar annual operating budget.

Responsibilities:

➢ Served as official liaison to local, state, and federal government economic development agencies.

➢ Responsible for implementing the agency's 3 year strategic plan.

➢ Supervised a staff of 19 clerical, program, information technology and contracted personnel.

➢ Served as the EEO / Affirmative Action Officer for the agency, and also served as the agency's public information officer in the absence of the Executive Director.

➢ Recommended personnel actions such as promotions, demotions and terminations to the executive director.

➢ Managed all physical property of facilities and programs, which had a accumulated property value of over $1.2 million dollars.

➢ Negotiated and monitored all vendor and government-related service contracts.

➢ Functioned as in-house management consultant for the executive director.

➢ Charged with responsibility for managing the agency's USDA Revolving Loan Program, which had a loan fund of $550,000 for business expansion projects.

➢ Coordinated all support services such as: secretarial and reception, information distribution, printing and publication, records management, fleet management, grant development, telecommunications management, facility security and maintenance, parking administration, and property procurement and disposal.

➢ Consolidated and reorganized agency departments into cross-functional work teams, reducing operational costs by 55%.

➢ Assisted in the development of the agency's Comprehensive Economic Development Strategy (CEDS) for the 8 parish Region 4 service area..

➢ Responsible for the management of all rural economic development, small business development and expansion, and workforce development programs within an 11-parish service area.

Successful Projects:

✔ Secured program funding through grants fro the USDA totaling $300,000 for rural business and technology development projects.

✔ Negotiated contracts for 3 off-site facilities with a combined reduced operating costs of 80%.

✔ Implemented a Technical Assistance Section that specifically developed websites for municipal and parish governments, which generated over $65,000 within a 4 year span.

✔ Secured management authority over a department with 3 divisions, 1 federal loan program and 1 section with a combined annual operating budget of $1.5 million dollars; (Administrative Services Department, Workforce Development Division, Information Services Division, Small Business Development Division, USDA Revolving Loan Fund Program, and Technical Assistance Section.)

✔ Designed operational plans, secured funding, and negotiated contracts for 3 off-site business service centers that services 11 parishes and 22 municipalities.

✔ Processed over 45,000 pieces of outgoing mail during a 4 year period.

✔ Secured management authority over all agency ISO 9000 (TQM) certification activities.

✔ Developed, submitted and received a national rural economic development award on behalf of the LA Governor's Office of Rural Development for U.S. Senator John Breaux from the National Association of Development Organizations (NADO).

✔ Secured over $4,000 in corporate donations for the promoting of the agency's Older Worker Training Program.

✔ Designed and performed in 4 television commercials promoting agency community development and workforce development programs.

Regional Planner / Louisiana Office of Public Health- Region 4 HIV-Aids Consortium- Lafayette, Louisiana (June 1998- July 2000)

Management Consultant / (6-Month Contract)- Department of Civil Service, Department of Planning, Department of Workforce Development) Lafayette Consolidated Government- Lafayette, Louisiana (June 1999-December 1999)

Program Director / Juvenile Services Department, St. Landry Parish District Attorney's Office- Opelousas, Louisiana (July 1996-June 1998)

Program Manager / (10-Month Consulting Contract) Technology Preparation Program (Tech-Prep), St. Landry Parish School Board- Opelousas, Louisiana (August 1997-June 1998)

EDUCATION:

➢ Bachelor of Arts Degree in Sociology, Minor in Psychology- Grambling State University, Grambling Louisiana

➢ Master's Degree level coursework in Public Administration (Concentration in Human Resources Management)- Grambling State University, Grambling, Louisiana

➢ Master's Degree level coursework in Public Administration (Concentration in Non-Profit Management) – Southern University, Baton Rouge, Louisiana

➢ Master's Degree level coursework in Educational Leadership (Concentration in Educational Administration)- Southern University, Baton Rouge, Louisiana

CERTIFICATIONS ELIGIBLE FOR:

➔ CAM-Certified Administrative Manager

➔ CPPP-Certification in Public Plan Policy

➔ CFM-Certified Facilities Manager

➔ CRM-Certification in Records Management

➔ CCM-Certified Corrections Manager

PROFESSIONAL AFFILATIONS:

✔ AMSF-Administrative Manager Society Foundation

✔ IOMA-Institute of Management and Administration

✔ ASA-American Sociological Association

✔ ARMA-Association of Records Management Administrators

✔ NIGP-National Institute of Governmental Purchasing

✔ SHRM-Society for Human Resources Management

✔ NMA-National Management Association

✔ ACA-American Correctional Association

✔ NAMA-National Accreditation Managers Association

✔ LACA-Louisiana Association of Childcare Administrators

COMMUNITY INVOLVEMENT:

✔ Past Board Member- City of Opelousas Parks and Recreation Commission

✔ Past Board Member- Opelousas / St. Landry Chamber of Commerce

✔ Past Advisory Board Member- Columbia Doctor's Hospital of Opelousas

✔ Lifetime Member- Kappa Alpha Psi Fraternity

✔ Lifetime Member- Free and Accepted Masonic Fraternal Order

✔ Past Committee Member- St. Landry Athletic Association

✔ Lifetime Member- Knights of Peter Claver

SOFTWARE KNOWLEDGE:

✔ Microsoft Windows ME, XP, Project

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