Management

QUALIFICATIONS PROFILE

Remarkably astute, tenacious, and seasoned executive, equipped with progressive years of accomplishments in Business Management and Operations. Possess stellar reputation in directing and leading highly profitable regions and territories, coupled with outstanding ability in increasing sales, optimizing efficiency, and maximizing branch productivity. Excel in developing extremely productive and motivated teams while utilizing out-of-the-box approaches to achieve solid bottom-line results. Accustomed to working with and relating to customers of diverse culture to satisfy their needs and provide utmost satisfaction. Proven ability in fiercely competitive, team-oriented, and fast-paced environments with dedication to superior service.

AREAS OF EXPERTISE

- Business Management and Operations

- Financial Analysis and Projections

- Human Resources Administration

- Leadership, Training, and Team Building

- Outstanding Customer Service and Relations

- Sales, Marketing, and Promotional Campaigns

- Budget and Time Management

- Problem Resolution and Decision Making

- Quality Control and Regulatory Compliance

- Continuous Process / Performance Improvement

- Strong Analytical and Interpersonal Skills

- Articulate Oral and Written Communication

EMPLOYMENT HISTORY

GENERAL MANAGER - GULFCOAST POOL SUPPLY, NAPLES, FL 2008–2009

Diligently managed all facets of the business to ensure that they efficiently and effectively provide needed services while staying within budgetary limits. Evaluated financial statements, sales and activity reports to measure productivity and goal achievement and to identify areas needing cost reduction and program improvement. Determined staffing requirements: recruited, hired and trained new employees to develop their skills and competencies meeting corporate initiatives.

Notable Accomplishments:

- Started the company from scratch resulting in its success

GENERAL MANAGER - PENGUIN POOLS, CAPE CORAL, FL 2005–2008

Directed and coordinated daily business operational aspects that offers a complete service, from building and installing, to repairing gunite and fiberglass pools. Promoted, marketed, and sold innovative products to top residential builders and largest home builders which include Bella, Aubuchon, Lennar, Taylor Woodrow, and U.S. Homes. Oversaw the financial aspects of the business which include sales, budgets, expenditures, return-on-investment, and profit-loss projections amounting to $10 million. Effectively managed 7 direct reports and 47 people throughout the location.

Notable Accomplishments:

- Built and cultivated long-term quality relationship with customers to provide total satisfaction as well as to generate repeat business and referrals

- Instrumental in salvaging from mid-loss position to a full fledge profitable branch

REGIONAL MANAGER - HORNERXPRESS, NAPLES, FL 2002–2005

Originally started the Naples branch from scratch along with building selection, permitting, account choices, and generating customers. Prospected and acquired top accounts by volume and ability to pay. Serviced pool builders and service repair businesses in Lee and Collier County.

Notable Accomplishments:

- Successfully opened another branch in Cape Coral and Fort Myers in Florida

- Administered $29 million and nine direct reports including the Branch Manager and Operations Manager

- Maximized company gross net income from 0 to more than 10% within the first year of start up

BRANCH MANAGER - SCP, NAPLES, FL 2000–2002

Displayed unsurpassed leadership and oversight to the branch focusing on world class distribution numbers in inventory turns, gross margins, return on assets, and net income. Spearheaded 17 direct reports, which consist of operations managers, credit managers, warehouse managers, and sales managers. Established positive working environment to employees to foster team unity and ensure the highest level of performance toward achievement of corporate goals and objectives.

Notable Accomplishments:

- Consistently obtained the “Branch of the Year” award in three consecutive years, from 1999 to 2001 out of 197 branches in the U.S. and 57 branches worldwide

- Skyrocketed revenues from $7 million to $11.5 million in the first year and subsequently to $14.1 million during the last year of tenure; inventory turns 7 to 10 each year

EDUCATION

BACHELOR OF SCIENCE IN CONSTRUCTION MANAGEMENT - University of Florida, Gainesville, FL

CERTIFICATIONS AND LICENSURE

Florida Certified Qualifier L.P. | Fork Lift Certified | CPO Certified Pool Operator Florida | Class C CDL Drivers License

Contact this candidate