Lawrence Policastro Jr.
** ***** ****** **********, ** 07003
Contact Info 201-***-****
***********@*****.***
PROFILE
Cross functional Customer Service Rep with experience in all aspects of Customer Service and Data Entry. Able to learn new systems quickly. Good knowledge of troubleshooting and installing software and hardware. Currently studying to become A+ certified.
PROFESSIONAL EXPERIENCE
C&M WORKFORCE, Hoboken, NJ
2009-Present
Truck Driver (2009-Present)
• Dealing with clients on a face to face basis when deliveries are dropped off.
• Making sure the truck was up to mechanical standards to perform the
trips.
PERRONE TRUCKING, East Hanover, NJ
Truck Driver (2010-2011)
• Performed milling, and paving for various state contractors.
• Routing of team of 6 drivers on a daily basis.
• Snow Plowing during inclement weather.
LAWRENCE POLICASTRO JR.
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MV TRANSPOTATION, Elizabeth, NJ
Bus Driver/Service Monitor (2008-2009)
• Performed various duties for NJ Transit Access Link
• Supervise drivers
• Monitor a schedule of 8 to 10 drivers on daily basis
• Drive a bus as needed to fill in or when needed.
LOCAL UNION 1342, Bloomfield, NJ
Carpenter (1988-2007)
• Sheet rocking walls, framing, trim, and building various furniture.
• Shop steward
NATIONAL TELECOMMUNICATIONS COMPANY, Bloomfield, NJ
Data Entry Clerk/Customer Service Rep (1996-1999)
• Inputting numbers and data that where collected by our research team.
• Responsible for maintaining good client relations.
COMPUTER SKILLS
Microsoft office 2007 with knowledge of troubleshooting, hardware replacement, software installation.