Customer Service Medical

Linda M Sutter

**** *. ******** *-*

Columbia, MO 65203

573-***-**** (cell) ************@*****.***

Objective

Seeking a position in the Health Information Profession in a medical related organization or office area.

Education

Internship Cooper County Hospital Boonville, MO 2010

Applied Associate of Science Moorhead State Moorhead, MN 2010

Internship Capital Regions Medical Center Jefferson City, MO 2009

Associate of Science University of Louisville Louisville, KY 1985

Skills and Experience

Medical Records Management

• Reviewed records for completeness and accuracy, and compliance regarding regulations

• Entered data on demographic characteristics, diagnosis procedures into the computer

• Utilized medical encoder software ( ICD-9 and CPT),assignments of DRG’s

• Compiled and maintained patient medical records and confidential records released

• Knowledgeable of medical office procedures and Electronic Health Record systems

Customer Service

• Screened potential clients and verified medical health information

• Educated clients on product knowledge and usage

Supervision & Training

• Trained new employees in screening techniques and obtaining health information

• Trained employees on correct job procedures

• Manage Optometrist office with a staff of five

Computer and Technical: Microsoft office, Spreadsheets, 3M Encoder, Medical Terminology

Relevant Work Experience

2008-2009 Customer Service Rep. Q.C Financial Corp. Columbia,MO.

2005-2007 Customer Service Rep. /Trainer Barnes Insurance Columbia, MO

1999-2003 Design Consultant/Sales Ethan Allan Interior Design Columbia, MO

Associations

American Health Information Management Association

Society of Saint Vincent De Paul Association

Contact this candidate