Customer Service Representative
Resume:
Tiffany Muldrow
Raleigh N.C, ****0
rjtx5p@r.postjobfree.com
Objective
To obtain a Teaching position
Abilities
* ***** ** ******** *******/ 16yrs Childcare Experience
*Excellent written and verbal communication skills, with an eye for detail
*Extremely productive in a high volume, high stress, environment
*Self starter with a can do attitude
*Demonstrated ability to organize,and meet deadlines.
Employment History
2010-present Child Care Network, Raleigh, NC
School Age Teacher, Floater
Prepare building for opening, maintain supplies for building and classes, Summer camp coordinator. Bus driver, lunch breaks and any other duties that should arise.
2007-2009 ACS, Cary, NC
Customer Service Representative
Answered inbound calls in support of customer needs. Conveyed in a reassuring
manner step by step instructions to resolve issues. Reviewed and issued credits
on account information and processes. Performed queries in multiple
databases. Team leader assisting other agents. Called customers back to assure all
issues were resolved.,
1998-2007 Child Care Network, Raleigh, NC
Lead Teacher, Adminstrative Assistant
Planned and implemented educational programs for 50 school Aged children
In a daycare setting. Kept daily records, maintained supplies and materials,
Trained workers as required. Responsible for physical and emotional well-being
of all children.
Education
Athens Drive High School, Raleigh, NC
Diploma 1992
Miller-Motte College, Raleigh ,NC
Training includes courses in Medical Assisting 2010-
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