Melanie L.Bass , CIR
Rising Sun, MD 21911
Phone: 410-***-**** & 410-***-****
Email: ***********@*****.*** & ********************@*****.***
QUALIFICATIONS
Product marketing and business development professional with a solid background in travel, corporate travel, tourism, agency management and business-to-business sales. Proven ability to create effective business strategies, marketing plans and communications
programs, drive corporate and leisure sales, provide account management, and offer financial counsel to enhance profitability.
An enthusiastic, engaging and proven leader with excellent presentation and negotiation skills who can train, motivate and manage internal teams and external resources.
Senior Level Recruitment Professional
Dynamic, entrepreneurial, senior recruiting strategist with record of achievement and demonstrated success in enticing top candidates. Experienced in all aspects of the recruiting life cycle. Adapt with Internet recruitment strategies with a demonstrated knowledge of immigration and labor laws. Focused, self-directed leader with a passion for developing and implementing a best practice, cost effective/efficient-staffing model.
Years experience using a Premier level ATS People Click & Taleo,
Extensive knowledge of internet sourcing and candidate relationship management techniques such as AIRS Search Lab, Zoom Info, Linked-in, Jobster, H3, Lead411, Ziggs, etc…
EMPLOYMENT
2004- Contract Recruiter/Researcher/Direct Sourcer,
Responsible for high volume full life-cycle recruiting targeting positions from industrial to Sales positions: Small Business Associates, Major Account Associates & National Account Associates. VP of Sales, Director of Sales positions. Also working on Accounting/Finance, IT, Marketing positions
Hospitality industry, including all positions for Mark Travel Corp and Starwood
Work with travel vendors nationwide to fill all positions
Source lists and Direct Sourcing for all regions
Source evaluate and select qualified candidates for specific openings through cold calling, referrals, internet sourcing, hiring events, alumni directories, college job fairs, Dept of Labor and networking
Recruiting across the United States
Identify positions “at risk” and build on-going pipelines for all Sales Executives
Overlay recruiting for all Recruiters in the entire country
Full cycle recruiting
Travel across the United States when needed
Manage interview process including pre-screening, phone interviews, and final selection of candidates in some cases
Administer Gallup Assessment for pre-screening
Handle all job recs utilizing Taleo & Ariba
Initiated and marketed Employee Referral Program
Manage new hire process
Responsible for setting up interviews with hiring managers
Maintain information system to track candidates and capture metrics
Deliver presentations to hiring managers on interviewing techniques, the personnel selection process, and their EEO legal implications
2001-2004 Director of Recruiting/Sales Executive, Knox Financial/UE
Report to the CFO, worked directly with the CEO and senior management to develop a thorough understanding of the company, its strategic intentions and resultant staffing needs for building Mortgage/Lending Corporation. Strategically and tactically handled all recruiting–related activities.
Pioneered the current recruiting strategy and process in the Mortgage/Lending business
Created and implemented a company-wide infrastructure to standardize all recruiting process policies and procedures.
Milestones included: Designed and implemented a web based resume management system, authoring the original process document and documented the process workflow
Develop recruiting and hiring competencies and responsible for productivity, recruitment solutions and overall satisfaction.
Personally filled over 93 positions. Positions include Loan Officer, Loan Analyst, Loan Processor, Loan Coordination, Title Processor, Funding, IT , Compliance, Marketing, Accounting, CPA’s, Auditor’s and Administrative positions
Reduced number of positions supported by agencies by 100% while simultaneously reducing time to hire by 19% and as a result, reduced cost of hire by 34%.
Handled all new business sales. Responsible for managing all leads, worked closely with the CEO and Marketing to bring in new accounts.
Establishing a formal employee referral program
Managed all open requisitions and maintained a candidate pipeline
Used a variety of Internet based and direct sourcing methods for identifying top candidates
Implemented yearly fundraising events for company participation. Events were: 911 Baltimore and Masquerade for the Cure
1995-2001 District Sales Manager/Director of Sales, US Airways Vacations
Led a $220+M sales district. Actively engaged in key corporate and travel agency accounts in MD, VA, DC, DE, NY, MA, PA and NJ. Set and communicated sales priorities, negotiated contracts, managed a home office and personnel, delivered balanced budgets, forecasting, reporting and local promotion
Penetrated the corporate market. Initiated contracting strategies that included new account prospecting, leveraging strengths to reduce cost of sale, expanding existing relationships through alliance selling and improved performance standards for current agreements which resulted in a corporate portfolio of over 70 accounts valued at approx. $88M in travel
Successfully launched new products that include Disney, Universal, AAA, and Cruise Lines. Devised a strategic sales plan to support the launch of a small business product, which resulted in revenues of $3.4M; top ranked DSM in region contributing over 65% of product revenues. Assist in On-lining booking to all clients. In house program compared with World Span.
Developed business plans. Conceived and implemented local sales plans to support new market expansion in several key northeast domestic and international markets. Successful track record in exceeding start-up goals and improving market share in the travel industry
Managed high performance sales teams. Inspired, trained and focused sales teams. Instilled accountability by establishing goals, and measuring performance resulting in the consistent meeting/exceeding of targets.
Built key account relationships. Increased corporate identity and brand recognition throughout the through active participation and leveraging opportunities with corporate, civic and industry organizations.
1989-1995 Sales/Marketing Director, USAIR International Inc
Fostered positive relationships with key travel industry accounts to improve revenue growth.
Actively maintained existing accounts, while developing new major account marketing campaigns.
Created advertising co-op’s, and participated in trade shows, media events, and public relation programs.
Participated in local civic organizations and industry networking groups.
Managed sales training of travel agents, agency managers, and owners through sales calls, fan tours, presentations, and on going support.
Completed on-going competitive analysis and review of market trends.
Jointly developed and monitored budgets with key agencies to maximize return on investment.
Assured high company standards through site tours of hotel and resort properties in the US, Mexico, and Caribbean.
Education:
Towson University
B.S. Business Management, Human Resources
Affiliations:
Maryland Chamber of Commerce and Better Business Bureau member
SHRM & NEHRA
DC & Baltimore Recruiter's Group
AIRS Certification/Internet & Diversity Recruiter