Customer Service Manager
Resume:
**, ******* ******, ******* ****, Lagos State
Tel: 070******** and 080********, E-mail: ********@*****.***
LAMIDI, Olalekan Taofeek
PERSONAL DATA
• Date of birth 28th May, 1979
• Marital Status Married
• Gender Male
• State of origin Oyo
• Nationality Nigerian
OBJECTIVES
To contribute my quota towards ensuring that the corporate banner of my Organization is not stigmatized.
EDUCATION
Ikolaba Grammar School, Agodi G.R.A Oyo- State 1991-1993
Oyo State School of science Pade, Oyo-State 1994-1996
Ladoke Akintola University of Technology, Ogbomosho, Oyo State
B.Tech (hons) Agronomy (second class upper division) 2001-2006
Ladoke Akintola University of Technology, Ogbomosho, Oyo State
Master of business Administration (Human Resource option) 2012
TRAINING & CERTIFICATES
• Influence of organic manure on arable crops 2004-2005
• Research work on different types of soils 2004-2005
• Research work on livestock (poultry birds & cattle) 2004-2005
• Training on Apiary, snailery & fishery 2004-2005
o Customer Service by Kimberly Ryan April 2009
o Quality Management Systems by Ben blay Aug. 2009
o Business Ethics & compliance code by Cotecna Nov 2009
o Requirements for classification & Valuation by Cotecna June/ July ‘09
o Item description and guide line by Cotecna Dec2009
o Core technical skills training programme by Cotecna Oct. 2010
o Compliance training by Cotecna Nov. 2010
o Core Supervisory training skills by KPMG Nov.2010
o TRAINING ON PROHIBITED ITEMS DEC.2010
o HS Tariff classification training 08th April, 2011
o Leadership training skills 2011
o Information Technology policy training June, 2011
o Financial management and time management September, 2011
WORK EXPERIENCE
COMPANY:
Lautech Teaching & Research farm
POSITION
Labour Representative/Farm manager
RESONSIBILITY
To facilitate & coordinate all aspect of work productions
Marketing Manager
Feed formulation for all aspect of livestock 2004-2005
COMPANY:
Yamaltu Deba Local Government
POSITION
Field officer II
RESONSIBILITY
Field to field demonstrator
Feed back officer
Instructor 2007-2008
COMPANY
COTECNA Destination Inspection Limited
POSITION
Logistic Officer
RESPONSIBILITY 2008
Digital filling officer
Scanning of final documents for archiving
Scanning of form ‘M’ for archiving
Arrangement of bar codes in sequential order.
Responsible for keeping record of stock movement.
.Ensuring optimum use of files through planning and tracking
.Export and import documentation and formalities.
.Committing documents into digital filling for global network and easy accessibility.
COMPANY:
COTECNA Destination Inspection Limited 2008 - 2009
POSITION
Quality Check officer
RESONSIBILITY
To check the final documents and its conformity with the imports guideline
To move the final documents to the drafters
To register or reject the final document within the stipulated time
To check & register Maritime, Air or Road way bill
JOB 2009 till date
Internal finding Unit (COTECNA Destination Inspection Limited, Victoria Island, Lagos)
POSITION
Supervisor
RESONSIBILITY
• Assessment of international trade documents for production of Risk Assessment Report (RAR)
• Training of senior customs officers on risk management and destination inspection processes
• Recognize documentation challenges, inconsistencies/discrepancies in source documents and assist in providing solutions
• To attend all management meetings
• To attend to all correspondences
• Provide weekly report to management on recent development in import documentation and risk management
• Responsible for risk management and destination inspection process at the final document stage.
• To supervise and coordinates subordinates.
AWARDS RECEIVED
COTECNA MOST COMMITTED AND HARDWORKING STAFF OF THE QUARTER AWARD
RESEARCH
Effect of forest trees on soil properties
(Unpublished project) 2006
REFREE Available on request
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