Customer Service High School
Resume:
Joshua Gautier
Meridian ID 83642
Home phone 801-***-****
Objective
I’m a strong, self motivated worker that wants to grow with an established, stable company and earn my way to success.
Work experience
November 2008-October 2009 Boise Idaho
First Student
Bus Safety Officer
Primary responsibilities include:
• Preventing altercations on school buses
• Alerting emergency staff if medical emergencies arise
• Maintaining a friendly environment for kids on the bus
January 2008-October 2008 Boise Idaho
Verizon Wireless
Tier3 Wireless Technical Support Technician
Primary responsibilities included:
• Assisting clients in troubleshooting their wireless devices over the phone
• Primarily handling Blackberry, P.D.A., Palm, and other various upgraded wireless devices
• Also overcoming issues clients had with their wireless routers, dealing with there computer network served by Verizon Wireless
January 2007-August 2007 Greenwood Village Colorado
PRC
Tier 3 Technical Data Support
Primary responsibilities include:
• Verizon Wireless troubleshooting over the phone for advanced devices i.e. Blackberry, P.D.A., Palm over the phone
• Issued repair orders if troubleshooting failed
• Handled wireless routers for networking primarily for businesses
Education and Other Training
• Eaglecrest High School 1995 to 1999
Received 4 year diploma in general studies
• Received on the job technical training for advanced wireless devices such as BlackBerry, P.D.A., Palm, and other various handhelds
• Other on the job training not previously mentioned included cash management, customer service, food preparation, stock room inventory, and other retail responsibilities.
Computer skills
Computer skills include
• Familiarity in operating systems Windows 95, 98, NT, XP, VistaBeta
• Can type 100 WPM
• 10-key typing proficient
• Hexadecimal code programming
Reference:
Jason Fullerton: 208-***-****
Justin Weitensteiner: 208-***-****
Rob Shields: 801-***-****
Oliver Brodston: 720-***-****
Contact this candidate