Case Management, Administrative Clerical, Retail, Health Management

Carolyn D. Miller

*** ***** ******

Tchula, Ms **169

662-***-**** (Cell) or 662-***-**** (Work)

********@*****.***

Objective: I am seeking to obtain a position in the Field of Health, Administrative Clerical or Management.

Experience:

Case Manager II Holmes-Humphrey R.C.F October 2005-Present

*Supervised Case Manager I on duties and job responsibility for 6 years

*Initiate & Document Monthly Contact reports, implement MDOC Policies and Procedures

*Conduct Reclassification Process & enter staff request

*Submit & enter ERS address

*Load Visitation & Phone List Recertification

*Fill out transfer request forms

*Issue ILAP Assistance & ARP’s

*Load Rule Violation Reports, issue timesheets

*Review eligible’s for Community Placement programs

*Assign jobs & educational programs

*Document & load information for Monthly reports for MDOC

*Review, record & verify information on marriage applications

*Approved & verify conjugal visits

*Conduct & document visitation process

*Document & verify information on parole applications

*Review eligibility & fill out ISP (House Arrest) applications

*Conduct & document orientation with new transferees

*Issue, log & return legal, incoming & outgoing mail

*Enter MET & remove from TET for violations

*Monitor & document files (incoming & outgoing)

Receptionist, Purchasing & Receiving Clerk Holmes/Humphrey R.C.F. May 2004- October2005

*Purchase food and sanitary supply for facility by way of requisitions

* Write & Receive Requisitions for orders received and purchased

*Check in Vendors / verify orders purchased & received

*Organized, receive, & forward invoices to Chancery Clerk Office for payments

*Answering telephone, faxing, filing, check in & log visitors, customer service representation

Certified Correctional Officer (Control Tower Operator) Holmes-Humphrey R.C.F. October 2000-May 2004

*Maintained security and control of the institution

*Maintained daily counts (formal & certified)

*Logged daily movement

*Logged incoming & outgoing mail

*Monitor inmate daily movement & yard calls

*Monitor cameras, facility doors and control board

*Log security keys daily

*Update & record pass on log for next shift

Walmart Deli Associate August 2008-March 2010

*Cook, clean & stock items on sales floor

*Quality Customer Service

*Zone items on sales floor

*Placing order for the department to the supervisor for approval

Heritage Manor, Golden Age Manor & Pemberton Manor Former CNA September 1995-May 1998

*Logging Daily Living of Patients

*Total Caring for the Patients (bathing, clothing, feeding, making beds, etc.)

* Conducting Daily Activities with patients

* Administering and log vital signs every hour on a daily bases

*Report and log all daily living of each patient to Head Nursing Staff

*Log and Report to Nursing Staff any unusual conditions of patients

Education:

Capella University BS Degree (Public Safety w/a Specialization in Criminal Justice) Jan. ‘10-Present (Online)

Holmes Community College A-A Degree (Pre-Allied Health) 1987-1989

S.V.Marshall High High School Diploma 1976-1987

Certifications:

Certified Correctional Officer Mississippi State Penitentiary October 15, 2000

Certificate of Service (Case Manager) Holmes-Humphrey R.C.F April 30, 2007-Present

Basic Computer Skills University of Southern Mississippi June 1, 2002

Skills:

Microsoft Words, Microsoft Works, Microsoft Power Point, Typewriters, Fax Machine, Microsoft Task Launcher, Microsoft Processors, Microsoft Excel(Intermediate) and basic computer skills.

References:

(Available upon request)

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