Dental Office Manager/Dental Assistant
Resume:
Roxanne Knotts
Wilmington, DE 19802
Phone: 302-***-****
Alt. Phone: 302-***-****
E-mail: *************@*****.***
________________________________________
OBJECTIVE
To obtain a position in which I can utilize my skills and acquire new ones while providing quality care to patients.
SUMMARY OF QUALIFICATIONS
Bilingual; I can speak read and write Spanish. Experience with Dental software including: Dentrix, Softdent, Eaglesoft, Kodak Practiceworks 7.0 and 14.0. Microsoft Word,Excel and I am also Dental X-Ray Certified since 2001 to present. CPR certified for adults and children. Dental implant certified, Blood Pathogens Certified with University of Delaware. Completed and received a dental team certification with "The International Congress of Oral Implant Dentistry" in addition received a certificate with "The Association of Dental Implant Auxiliaries and Practice Management".
WORK EXPERIENCE
Dental Assistant/Front Desk (3/2011 - Present)
Substitooth Fairy,LLC., Newark, DE
Assisted doctor on all dental procedures. Noted charts,filing and assisted front desk if needed with answering phones and scheduling appointments.
Front Desk/Assistant (8/2009 - 3/2011)
David E.Mastrota, D.M.D, Wilmington, DE
Scheduled all patients’ appointments, filing charts, answering phones. Made and reviewed treatment plans with patients (if needed). Submitted all claims either electronically or paper claims with narratives if needed. Input and posted all payments received from patients and insurance companies. Verified insurance either through telephone or on-line also re-submitted claims if needed with proper attachments. I confirmed all patients’ future appointments. Assisted doctor /hygienist if needed with charting and x-rays.ect.
Pediatric Dental Assistant (5/2006 - 8/2009)
Dentistry for Children, Wilmington, DE
Assisted doctor on all pediatric dental procedures. Familiar with usage of N2o and papooses on children/adult patients with special needs.
Front Desk/Scheduling Coordinator (4/2001 - 5/2006)
Endodontic Associates, Wilmington, DE
Schedule and confirm patient appointments. Greet and check-in/out patients. Submit primary/secondary insurance payments. Post payments received and follow-up with past due accounts. Assist doctor as needed with root-canals and evaluations. Often open and closed office. Worked alone on Friday's. Never refused to work late or on my days off.
EDUCATION
Some College
Delaware Technical and Community College
Wilmington, DE
Allied Health-learning experience in the medical field, pertaining to patient care and bedside manner.
High School Diploma
John Dickinson High Scool
Wilmington, DE
REFERENCES
Dr. Robert C. Director
Owner/Endodontist
1110 N. Bancroft Parkway
Wilmington, DE 19805
Phone: 302-***-****
Fax: 302-***-****
Relationship: Previous Employer
E-mail: *********@***.***
Gregory Knox
Owner
513 New Castle Avenue
Wilmington, DE 19803
Phone: 302-***-****
Relationship: Previous employer
Seta Babayan
Business Owner
NewCastle, DE
Phone: 302-***-****
Fax: 302-***-****
Relationship: Employer
E-mail: ****************@*******.***
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