Customer Service Medical Assistant

RESHA SOOKHAI, CET, CMA

• Orlando, Florida • ************@*****.*** • Cell: 407-***-****

• HARDWORKER • TIME MANAGEMENT• SOLUTIONS PROVIDER • CLIENT/PATIENT RELATIONS

• ADAPTABLE • ORGANIZED • CONFIDENTIALITY/HIPAA • MOTIVATED • EAGER• FRIENDLY• COMPUTER SAVVY

Florida Technical College

Associate of Science Degree, Medical Assisting March 2012

Leadership Student Program, 4.0 GPA Student of Distinction 2011-2012

Certifications and Awards

American Heart Association-CPR expire 2013 National Certification for EKG Technician expire 2013

National Center for Competency Testing, Medical Assistant Certification expire 2013

Medical Assistant Florida Cardiology Winter Park, FL

Clinical and Administrative Training

• Aseptic Technique • Staple Removal/Suture Removal

• Surgical Tray Set Ups • Injections

• Patient Preparation for Examination • EKG & Vital Signs

• Instrument Sterilization • Snellen Eye Chart

• Specimen Collection • Front Desk Duties/Microsoft Suite

• Phlebotomy • HIPAA Trained

• Throat Cultures • Charting/Records Management

• Basic Wound Care • Telephone Triage

• Pre-Operative/Post-Operative Care

• PT INR Testing • Prescription Refills

• Place Cardiac event and Holter monitor

Medical Receptionist, American Open MRI, Flushing, NY

• Set up/confirm patient appointments • Collections for billing

• Verified patient insurance • Sent reports to doctors offices

• Obtained authorizations • Answered multi-line phones

• Filed patient charts and records • Provided excellent patient/customer service

Manager, Select Auto School (Driving School) Richmond Hill, NY

• Management of a driving school, • DMV road test, scheduling

• All hiring processes for benefits packages • Set up all office protocols for new hires, cell phone service, office supplies, computer, IT access

GIS Technician, Southeastern Surveying and Mapping Corp. Orlando, FL

• Prepared and updated maps of storm water, wastewater, reclaimed water and water projects for the City of Winter Springs and other GIS projects for various counties in Florida.

• ESRI Courses Online – Certificates awarded upon completion

• Coursework: Focused on the Usage of Arcmap and Arc Info to obtain geological information for mapping.

Mapper, Attorney’s Title Insurance Fund Orlando, FL

• Thorough knowledge of legal descriptions and ATIDS posting standards for the use of mapping out plats and parcels using the GIS system

• CAD and GIS Arc map and Icomap knowledge

Contact this candidate