P.O. Box ****** Houston, TX *****-****
832-***-**** Cell Email:********@*****.***
Shirley Ann Lee
Education 2011– Present University of the Rockies Clinton, IA
PsyD, Mental Health Administration
2009 – 2010 Ashford Online University Clinton, IA
M.B.A, Organizational Management/Human Resources
2008 – 2009 Ashford Online University Clinton, IA
B.A., Business Administration
2006 – 2008 University of Phoenix Online Phoenix, AZ
A.A., Business Management
1987 – 1987 Hartford Vocational Institute Houston, TX
Medical Terminology /Assistant Certificate
Experience 05/2010 – 01/2011 Resource Staffing Houston, TX
Accounts Receivable Assistant / Data Entry
Receive and verify invoices for services.
Prepare batches of invoices for data entry.
Research outstanding invoices/work orders.
Data entry of work orders.
11/2007– 03/2010 Allstate Insurance Houston, TX
Claims Processing Specialist
Establish client contact and review personal injury coverage.
Communicate with providers and attorneys regarding medical bills.
Issue third party notice for subrogation intent.
Process and route medical correspondence to adjuster.
Review claims for discrepancy and potential fraud.
Maintain documentation and file notes for quality service content.
07/2006 – 09/2007 KHOU 11 Television Houston, TX
Administrative Sales Assistant
Liaison between advertisers and Sales Representatives.
Preparation and production of marketing materials.
Extract and distribute daily statistical reports.
Schedule commercial inventory for live air.
Schedule courier deliveries.
Data entry, filing, phones, administrative support to sales team.
05/1999 – 07/2006 Fox Sports Net Cable Television Houston, TX
Administrative Sales & Reconciliations Assistant
Organizing the office – managing documents and correspondence.
Creating spreadsheets, distribution of reports.
Maintain office equipment repairs and service agreements.
Liaison between staff and director, implementing policies.
Coordinate commercial inventory with production.
Manage time cards for staff and expense reports.
General clerical duties – filing, phones and data entry.
Comparing, analyzing and resolving discrepancies.
Computer Skills MS Word, Excel, PowerPoint, Access, WordPerfect, Hansen, Citrix.
Licenses Texas Real Estate Agent – Kaplan Real Estate University
Texas State License – August 2009