Customer Service Sales

Eric Keck

************@*****.***

**** ******* ******* **.

St.Louis, MO 63144

Cell: 618-***-****

Objective To obtain a career in business related position that utilizes my self-confidence, assertiveness, experience, and an eagerness to learn can help a company exceed successful goals.

Education -Southern Illinois University Carbondale

December 2008 Bachelor of Business Administration

Marketing Carbondale, IL

-Rend Lake College

May 2005 Associates

Associates in Arts and Sciences Ina, IL

Experience

August 2010-Present

October 2009 – July 2010

Enterprise holdings Inc. Mt Vernon, IL

Management trainee/assistant manager

• Controlled all of the front and back end operations of the business.

• Was a continuous sales leader making numerous elite dinners were only the top percentage of employees would be recognized.

• Increased our car fleet by 17% in a four month span.

• Established an immense group of routine customers.

• Expanded our business by gaining corporate accounts from dealerships, body shops, and factories.

• Focused a great deal of time marketing and keeping a great relationship with our

Corporate accounts.

Tyler Toyota

Mt Vernon, IL

Sales Consultant

• Discussed customers' needs and advised them to the vehicle best suited for their needs.

• Highlighted additional products to customers, such as accessories or after-sales service.

• Completed associated paperwork and pre-delivery inspections.

• Negotiated the sale price of vehicles, including any 'trade-in' price for customers' old cars.

January 2009 - September 2009

Clayton Homes O’Fallon, IL

Housing Consultant/ Sales rep

• Provided clients with housing packages which would include: housing, land, garages, and driveways.

• Assisted with advertising to help create traffic.

• Generated a substantial contact list.

• Provided input at monthly company meetings to help decide future actions within the company.

• Exceeded monthly quotas.

August 2008 - December 2008

Carbondale Main St Carbondale, IL

Internship

• Assisted in setting up events in the city of Carbondale.

• Contacted potential and actual sponsors by email or phone.

• Handled customer service.

• Relayed messages to other members of the staff.

August 2004 - July 2007

Hibbett Sports Mt Vernon, IL

Sales Associate

• Provided the best possible customer service to help them make the best achievable decisions when choosing sporting equipment.

• Assisted clients with goods from supplementary locations when products were not available in our store.

• Conducted twice a year inventories to facilitate asset management and store efficiency

• Set the store to maximize sales by adapting to seasonal changes.

• Met sales quotas successfully by exceeding previous year's sales goals.

Awards and Activities • $100,000 Sold at Hibbett Sports

(2006)

• Elite performer award (Enterprise Holdings Inc.)

( 5 different months)

• Volunteer with the Mt.Vernon clean up crew

(Summer 2007)

• Volunteered with American Red Cross

(Summer 2006)

• Intramural basketball

(Fall 2007)

• City league softball

(Summer 2009)

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