Medical Billing
Resume:
NEVELYN ORTOLAZA
Tampa, FL 33618
*********@*****.***
OBJECTIVE AND PROFILE
Enthusiastic responsible professional with proven leadership abilities. Proficient in handling multiple tasks with ease, great adaptability to any environment. Looking to obtain a challenging Medical Billing and Coding/Medical Office Administration position offering potential for stability and growth. Thrive on providing excellent customer support and ensuring complete patient satisfaction.
EDUCATION
Medical Billing and Coding Associates Degree GPA 4.0 Graduate 5/21/2012
Ultimate Medical Academy, Tampa, FL
• CPC Certified
KEY SKILLS
• Medical Terminology • Insurance Claim Billing & Processing
• Anatomy & Physiology • Surgical Procedures
• Disease Processes • Life Cycle of Insurance Claims
• Medical Practice Management Systems • Healthcare Payers
• Reimbursement Systems • Coding From Medical Records
• Billing & Coding Applications • TRICARE, Medicare & Medicaid
• Electronic Medical Records (EMR) • MOSS & MEDISOFT
• Managed Care (HMO, PPO & POS) • CPC, CPT, HCPCS & ICD-9-CM
EXPERIENCE
Student Mentor Specialist/ 4-25-2011 - Current
Ultimate Medical Academy
Tampa, FL
• Mentor student in medical billing and coding programs
• Handle outbound and inbound calls
• Use of blackboard, Microsoft word, Excel, Internet & emails.
Account Sales Representative/ 05-18-2009 – 04-18-2011
DDP Medical Supply
St. Petersburg, FL
• Handle outbound and inbound calls to potential customers or current customers.
• Sell diabetic supplies, to DME, Pharmacies and other suppliers.
• Handle accounts, take phone or email orders for supplies.
• Open new accounts and handle Spanish speaking customers
Bilingual Coordinator/ 07-21-2008 – 01-20-2009
Verizon Wireless
Tampa, FL
• Handle inbound calls for customers Verizon wireless
• Bilingual coordinator for Spanish customer with account questions.
• Tier 1 Technical support, for minor issues with wireless service.
Spanish Health Care Interpreter/ 6-02-2002 – 1-10-2009
Independent contractor
Tampa, FL
• Interpreter in all medical settings for non-English speakers.
• Assist patients in completing medical documents and translation.
• Accompany injured workers at medical appointments.
• Document and summarize patients visit and submit to case manager and workers comp.
• Follow up with patients appointments until discharge from medical treatments.
Contact this candidate