HR professional-Management, recruiting, training experience. MBA, PHR

PHILLIP NORTH Phone: 719-***-**** *******@*****.***

CAREER SUMMARY

Human Capital Talent expert with proven international experience in total quality HR process management and executive level talent acquisition responsibility. Proven ability to manage, lead and motivate teams, peers, and clients. Recognized for consistently achieving high levels of productivity as a leader and individual contributor resulting in bottom line improvements.

• Talent Acquisition

• Contract Negotiation

• EEO

• Team Leadership

• Crisis Mitigation

• Employment Law

• Total Compensation Design

• Process Management

• Lean Project Management

• Human Capital Strategist

• PHR

• Employee Relations

EXPERIENCE

Advisors Asset Management, Phoenix, AZ, Monument, CO, New York City, NY 2008- Present

VP, Talent Acquisition and Training

• Strategic nationwide talent responsibility.

• Developed talent acquisition policies to streamline process and improve quality of hire resulting in reduced turnover rates, improved employee engagement and cross division process consistency.

• Negotiated complex employment contracts within the corporate acquisition process, successfully retaining acquired talent.

• Designed and headed up on-boarding program reducing turnover between 30–90 days by 12%.

• Instituted strategies to attract and retain top talent resulting in 30% corporate headcount growth in 2 years.

• Mitigated conflicting viewpoints between C-level managers to obtain buy-in for human capital initiatives resulting in improved work environments, reduced year-over-year talent costs, and completion of business-critical projects ahead of schedule.

• Led team of recruiters, screeners and processors, driving performance through open communication, clear expectations and a positive rewards system.

JP Morgan Chase, Phoenix, AZ 2005 - 2008

VP, Human Resources

• Created effective staffing practices for sourcing and placing executive level licensed financial advisors over a 3-state territory reducing time to fill by 20% and open requisition load by 50%.

• Led talent and team development processes including recruiting, training, and performance management.

• Headed up teams of 3-20 direct reports utilizing proven engagement strategies to improve performance, weed out dead weight and reward excellence.

• Resolved serious workplace issues protecting the company from EEO and wrongful termination investigations.

• Developed practices and procedures to ensure compliance with federal, state and local laws and regulations affecting employment.

• Supported key people processes; employee relations and training.

• Directed and managed daily team processes to improve team performance and produce consistent deliverables.

Northcorp Marketing Inc., Provo, UT 2004 - 2005

Owner, President

• Founded a dynamic and profitable marketing company catering to the mortgage industry.

• Developed project management skills to fulfill time and cost sensitive project demands.

Phillip North

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• Applied broad-spectrum business theory to find and fulfill a profitable niche in a competitive marketplace.

• Managed responsibility for all areas of business performance and management including sales, client relations, accounting, legal, and operations.

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GEAR for Sports, Salt Lake City, UT 2003 - 2004

Regional Manager

• Managed training and sales through 57 Distribution Companies in UT, ID, MT, and NV.

• Brought 4 new product lines to market

• Directed project life cycles including: customer service, manufacturing sales, and distribution.

• Developed positive business-to-business relationship on all levels from hourly employees to senior executives

• Documented 40% sales growth in three months.

Marriott Corp. Provo, UT 2000 - 2003

Human Resources Manager

• Investigated inappropriate behavior, enforced policies, wrote investigative reports.

• Managed and directed personnel.

• Headed up loss prevention philosophies for multiple properties.

• Managed P&L to maintain property profitability and keep costs in line with projections.

Previous Experience

Eclipse Marketing, Rexburg, ID Recruiter 1999 - 2000

Volunteer Manager, Prague, Czech Republic 1997 - 1999

EDUCATION

• University of Phoenix Masters of Business Administration Phoenix, AZ

• Brigham Young University Bachelor of Science Psychology, Business Minor Provo, UT

• Professional Human Resources (PHR) Certification

• Human Capital Strategist (HCS) Certification

• Pursuing Six Sigma Black Belt Certification

SKILLS

• HR Management Competency

Experience in training and development, talent acquisition, performance coaching, employee relations, public relations, and HRIS systems (PeopleSoft, Ceridian and Taleo)

• Leadership

Experience in organizing and heading up teams in areas from daily work routines to large community functions.

• Goal-Orientation

Experience and commitment to setting long-term, intermediate and short-term goals and then developing specific action plans and deliverables to achieve them

• Computer and Mechanical Aptitude

Competent in using MS office computer applications and HRIS systems

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