Objective
A challenging position in web design and development, that will allow me to further my educational and developmental skills. While also allowing me to use my creative abilities to benefit the company with room for future advancement opportunities.
Expertise & Strengths
13 years experience in HTML, DHTML, SHTML, JavaScript, CSS, ASP and PHP.
Adobe Photoshop, Flash & Excel
Custom Web Design
Website Administration
Website Search Engine Optimization
Project Management Team Building & Leadership
Process Improvement
Excellent written and oral communication skills
Proven ability to reach goals, on time and below budget
Strong organizational and analytical skills
Excellent customer service skills
Detail-oriented
Ability to take constructive criticism
Ability to learn quickly
Always looking for new opportunities and learning experiences
Relevant Experience
Succeed Corporation
1201 S Alma School Rd Suite 17000
Mesa, AZ 85210
Position(s) held - May 2006 - May 2007
Customer Support Rep
Retention and Collections Rep
Support and Retention Floor Trainer
Customer Support and Retention Technical Lead
Collections Supervisor
Customer Support and Retention Supervisor
June 2007 - Dec 2009
Web Development Specialist
Design & Development Manager
Account Manager
Reason for leaving - Laid off Dec. 15th due to low work flow.
Job Description
Taking design specifications for high end clients and establishing an online storefront and presence, based on individual needs. Requires accurately assessing project specifications, and giving appropriate time window. Furthermore, keeping clients up-to-date with design creative's, and ensuring projects are completed on time, with all requirements met.
Acknowledgments & Awards
Multiple customer service awards
Multiple customer appreciation awards
Multiple outstanding performance awards
First department employee of the month
Most Relevant Achievements
Designed and built a professional website that turned over $12,000 in sales in 30 days (no longer active) can be verified through references.
Worked hand in hand with high-end clients to generate high keyword phrases and marketing ideas.
Professional Business Adviser - Educated clients on marketing and advertising campaigns.
Custom designed websites on low budget and short notice.
Professional logo creation in very few hours of work.
Able to handle 100+ high-end clients at one time.
Successfully completed 2,500+ accounts in a 2 year process.
Education
K-12-Homeschooled
GPA 3.75
Preferred Salary Range - Negotiable
$75.000 - $100,000
References upon request.