Customer Service

have worked in management for ** years. I have many years of experience in analyzing profit and loss statements, managing employees, training, customer service, sales increase, and inventory and health codes. I have supervised up to 25 employees at one time and I am a hard worker that will go the extra mile to get the job done. I enjoy working with the public.

EMPLOYMENT:

2006-2008 Assurant Solutions Call Center

My duties included answering phone calls providing customer service for Computer Warranties and also kept up with customer accounts, and did all of the Data Entry for all of the customer accounts.

2005-2006 LandAmerica Title Company

Office environment in which I did research on titles and surveys on acreage, homes and businesses. I also worked with all the older films in the Film Room and micro fish, to find and locate where power lines and cables are located on the property. Worked on documents and transferred to computer for analysis and then filed. Worked with the Court Houses to get documents and filed and dated. I spent many hours on data bases to research properties and homesteads for future buyers.

2001-2005 Manager of Subway – Waxahachie , Texas

I was responsible for the operations of Subway in the Dallas area. I worked with corporate and field reps to ensure efficient operating guidelines. I was also responsible for all profitability for this store. I trained all employees on controlling food cost, labor hours and all other procedures that pertained to running a high volume restaurant. Upon leaving my position my area was at a 32.26 % sales increase.

1996-2001 Manager of Subway – Longview , Texas

This was a smaller restaurant, but I had the same duties as above. I maintained full operations of the store and the employees that worked there.

1990-1996 Canon Street Apartments, Manager - Longview , Texas .

My duties included but were not limited to checking credit references, maintenance schedules and all monetary transactions.

Education:

Graduated from Willits High School in 1981; I attended the Subway Management Classes in Long and in Dallas; I am able to work on numerous computers and work with most computer programs, Microsoft Excel, Word and Works.

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