Sales Administrator

THOMAS A. DESPRES

** ****** ******, *******, ** *1844

Cell: 617-***-**** Home: 978-***-**** E-mail: *********@*****.***

PERSONAL PROFILE

Seasoned administrator making career change to biomanufacturing industry, combining prior administrative skills with biomanufacturing skills recently obtained from certificate program.

SKILLS SUMMARY

• Good Manufacturing Practice (GMP) • Upstream Biomanufacturing

• Standard Operating Procedures (SOP)

• Good Documentation Practice (GDP) • Downstream Biomanufacturing

• Chromatography

• 10 Hour OSHA Training Program • Filtration, NFF and TFF

• Batch Records and Protocols • Purification Process

• Auditing Documents and Reports • Aseptic Techniques

• Database Management

• Verbal and Written Communication • Lab Equipment and Techniques

• Media and Buffer Preparation

• Microsoft Word and Excel • Solutions Calculations

EDUCATION

Minuteman – A Revolution in Learning, Lexington, MA 2011

Biomanufacturing Certificate Program

University of Massachusetts - Lowell, Lowell MA 1989 - 1993

Bachelor of Science in Business Administration

WORK EXPERIENCE

Macy’s 2011 - 2012

Holiday Sales Associate

• Consulted and serviced customers with all purchases resulting in increased sales and repeat sales transactions

• Managed opening and closing cashier earnings resulting in accurate auditing of store sales accounts

U.S. Census Bureau, Medford, MA 2010

Enumerator

• Successfully counted outstanding residencies in Cambridge, Medford and Somerville

• Gathered residency data, documented results and reported to supervisor regarding any procedural changes and/or inquiries

Harvard Pilgrim Health Care, Wellesley, MA 2008 – 2009

Contracted Sales Administrator, New Business Department

• Provided medical plan quote requests for small business candidates resulting in increased sales

• Consulted with brokerage representatives acting on behalf of small businesses resulting in streamlined operations

Robert Half International, Framingham, MA 2008

BTHR Solutions, Needham, MA 2005 - 2007

Contracted Administrator

• Provided administrative services for the staffing agency’s business clients

• Audited and wrote documents and reports, performed verifications and database management

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