Steve Ferdinand

*** ******* ******, ******** ****, CA 91360. Mobile 805-***-**** E-mail rhfutz@r.postjobfree.com

Objective:

A position that enables me to utilize my skills, knowledge and fuels unending desire to excel within the organization.

Key Areas of Experience:

Operations, Project Management, Supply Chain Management, Property Management/Acquisition

Education:

Bachelor of Sciences in Business Management emphasis in marketing from University of Sri Jayewardenepura, Sri Lanka - 1996.

Software Used:

MAS200, Yardi-Voyager, MS Office, QuickBooks

Professional Experience:

Garage Equipment Supply / Dannmar, Inc. (Manufacturing) September 2010 October 2011

Supply Chain Manager

• Complete spectrum of Supply Chain Management (SCM) – This is a small company with a total purchasing budget of $3.5 million. The product was designed in the US and made in China. My primary responsibilities covered working with the sales team to build a demand base forecast and Product Development, cost analysis, creating/reviewing Bills of Material (BOMs), Chinese sourcing, Quality Assurance, in-bound logistics, warehouse management, out-bound logistics, return to vendors (RTV) and return merchandise authorization (RMA) and finally creating and reviewing of processes to enhance productivity and claim management

• Built an Excel base Material Requirements Planning (MRP) model

• Analyze material requirements based on forecasts and demands, created and verified Bills of Material/scheduled into a production plan in different factories in China.

• Initiated, coordinated and authorized release of orders by evaluating forecast requirements

• Coordinate on-time delivery of material and finish goods for production, warehousing and finally to the customer

• Completed the annual inventory count and established new cycle counts

• Work with the sales/marketing and engineering department in product development and product enhancements

• Set supply benchmarks which included re-order levels, safety stock quantity levels

• Managed two warehouses. Restructure the floor plans defining lot/bin locations and integrated the plan into the system. Also worked on traffic paths, label placement and safety

CR Operating Company - Agoura Hills, CA April 2005 – August 2010

Director – Operations

• Maintained 93% occupancy across the portfolio of 10 Multifamily Housing Complexes (just under 2000 apartments), delinquency was kept below 2% and over 70% tenant retention

• Documented Standard Operating Procedures (SOP) for the property managers and streamlined the entire array of procedures geared towards profitable property management through tenant satisfaction

• Refinanced seven properties and acquired several new properties on behalf of the ownership including commercial properties (the last been a $19.2 million 300K Square-foot commercial property). Liaised between the seller, brokers, lenders, and the Escrow Company in purchasing of several properties worth over 50 million dollars between 2007 – 2010

• Negotiated leases for over 200,000 Square feet of commercial space with a variety of agencies of the State of Oklahoma with annual rent increases and long-term commitments

• Managed real estate in the United Kingdom and in India

• In charge of a portfolio of over $120 million of real estate with a six direct reports and over 70 in-direct reports at different locations

• Established budgeting standards, corporate vendor contracts and purchase order system to all properties and was involved in negotiating pricing and payment terms with vendors

Bend-Pak, Inc. - Santa Paula, CA (Manufacturing) February 2004 – April 2005

Manager – Customer Service (Warranty and Technical Support), Equipment Installation/Service, and Imports Logistics

• Managed the warranty and technical support department of five tech-support and warranty team members and six installers.

• Established Standard Operating Procedures for the departments

• Created product manuals over 20 small automotive shop equipments

• Developed better relations between customers and corporations through good communication, established customer service surveys and customer complaint hot lines with competitions for suggestions; all geared towards improving the customer service levels

• Provided ad-hoc reports to the management on product feedback and warranty issues including expenses

• Maintained and supervised the purchase of over a quarter of a million dollars worth of vehicles and tools for the installation department

• Was in-charge of an import logistic budget of over $1.5 million dollars, negotiated monthly container pricing and reduce local trucking charges by 20%

• Represented the corporation at exhibitions and vendor conventions such as the SEMA/APPEX shows in Las Vegas

• Coordinated with the suppliers, freight forwards other internal departments to ensure over nine hundred containers arrived on time annually

Purchasing Agent: September 2003 – February 2004

• Brought new suppliers into the supply chain to ensure best pricing and logistics. In conjunction with the factory took the initiative to alternate many components which was significant cost savings

• Worked with a variety of vendors to introduce Just in Time delivery resulting in cost savings in warehousing and cash-flow management

• The point of contact for all the foreign suppliers and coordinator of purchase orders

• Worked with the Operations Manager and the Sales Director in establishing the bench marks for purchasing raw material and finish products

Status: US Citizen

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