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Customer Service School

Location:
Lacey, WA
Posted:
August 10, 2012

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Resume:

Kayla Mounts

*** **** ** **

Rainier, WA *****

Home: 360-***-****

Cell: 360-***-****

Education:

****-** ***** ******* - - *****, Texas

Prerequisites for Bachelor’s Degree

****-**** ********a Community College - - Centralia, WA

Licensed Practical Nursing Program

2009-2011 Grand Canyon University - - Phoenix, AZ

BA – Elementary Education: Focus Mathematics/Teaching Certification

Experience:

2012-Present Substitute Teaching – ESD 113 - - Olympia, WA

• Substituted in grades K-8 in the following districts

o Rainier School District

o Yelm School District

2011-2012 Student Teaching – Rainier Elementary - - Rainier, WA

• Participant in school-wide implementation of Professional Learning Communities

• Grading Papers

• Instructing a variety of lessons

• Organizing of Pre-assessment and assessment data gathering

2009-2011 Providence Health Clinic - - Centralia, WA

• Referral Coordinator

• EMR committee representative and trainee

• Charting patient history

• Writing Rx Scripts

• Patient Care

2008-2009 Cardiology Associates - - Lacey, WA

• Rooming Patients

• Patient Charts/Images

• Patient Care

• Referrals and Doctor’s Orders

2005-2008 Western Washington Oncology/Capital Oncology - - Olympia, WA

• Scheduling Doctor Appointments, CT scans, Dexa scans, X-Rays

• Consults with other Doctors

• Job Duties

o Placing Patients

o Taking Vitals

o EMR - Charting

• Gathering Patient History

• Writing Rx Scripts

• Phone Triage

• Coordinating with Chemotherapy and Diagnostic Imaging

• Communicating effectively with Patients and Co-workers

• Assessing Patient needs

• Trainings

o New Chemotherapy Drugs/Treatment

o Radiation Treatment

o Lymphadema

o Nutritional Diets for Patients

2005-Present Young Life Leader - - Highway 507 Younglife - - Rainier, WA

• Coordinating Outreach events

• Transporting students for ministry events

• Leading Bible Studies

• Participating in Contact Work

2003-2004 Cashier - - Dave’s Marketplace - - Tenino, WA

• Customer Service

• Stocking Shelves

• Ten-Key

2002-2003 Women’s Ministries - - South Sound Community Church - - Lacey, WA

• Coordinating Women’s Retreat

• Organizing individual Bible studies

• Women’s Fellowship and Women’s Night-Out

2002-2003 Statefarm Insurance - - Dupont, WA

• Data entry

• Ten-key

• Data processing

• Answering phones

• Customer service

• Processing incoming outing mail

• Scanning

• Faxing

• Copying

1999-2002 Educational Assistant - - Littlerock Elementary - - Littlerock, WA

• One-on-One Tutoring

• Assisting students with ADL’s

• Pull-out groups for individualized learners

• Playground coverage

• Trainings

o Autism Conferences

o IEP Training

• Clerical Work

• Lesson Planning

• Helping with severe student needs

• Students Testing

Personal Certification

Licensed Practical Nurse with current license in the State of Washington.

** CPR for adult, child, and infant.

References

Paulette Johnson

Rainier School District

Rainier Elementary Principal

360-***-****

Heidi Nelson

Rainier School District

Rainier Elementary School Second Grade Teacher

360-***-****

Kim Nelson

Rainier School District

Rainier Middle School – 7th and 8th Grade Math

360-***-****

Misty Bak-Weeks

Sunnyside School District

Sierra Vista Middle School – Special Education

509-***-****



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