Customer Service Data Entry Call Center High School diploma/ degree

********@****.***

Objective:

To secure a position that will utilize my skills and experience to maximum potential, with the opportunity for advancement based on performance.

Functional Summary

I have worked with different data systems such as, Microsoft Word, Works, Access, Peachtree, PowerPoint and Excel2007.

Skills

Interpersonal Communication

Excellent attendance and written and verbal communication skills

Proficient at carrying out assignments using the provided procedures and with minimal supervision

Demonstrated multi-tasking skills

Experience with Microsoft Office Suite

Data 45-50WPM

Data Entry

Employment:

Feb 2007- Oct2011

Office Depot Distribution, Receiving Clerk/Customer service

Receive in bound calls regarding orders. Processed information on freight that enters in the building and help resolve any problems with the product by contacting the vendor.

March 2005- Feb2007 Advance Distribution Center, Data Entry Clerk – Customer service

Received and entered information from truckers, made calls to vendors if any problems occurred with the freight and completed a yard check daily.

2004-2005 Copiah County Health Department (Call center), CSR Clerk

Processed medical records and assisted clients with application. Performs data entry of material from source documents to a computer database. Transcribes routine pre-coded and identifiable alphanumeric data from source document and/or phone call into an automated system.

Ensures accuracy and completeness data. Performs clerical tasks in the data entry function.

Receives and distributes incoming mail and materials. All other duties as assigned.

Education

1998-2001: Hazlehurst High School Hazlehurst, MS Diploma

2002-2004: Hinds Community College Raymond, MS Associate’s Degree in Business

References

Leon James 601-***-****

Karitta Smith 601-***-****

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