Customer Service Medical

BRENDA CASAS

*** **** ***, *****, ** *****

979-***-**** Cell **********@*****.***

CAREER OBJECTIVE

Seeking a position within a medical/business office where my customer service and computer skills will be utilized and expanded, offering challenge and professional growth.

EDUCATION:

MTI COLLEGE OF BUSINESS AND TECHNOLOGY, Houston TX 06/2002 – 11/2003

Received an Associates Degree in Business Technology and Medical Subspecialty

17-month course with emphasis placed on medical office procedures, billing, coding, insurance claims submission, medical terminology and transcription. Training in MS office also.

BRAZOSWOOD HIGH SCHOOL, Clute, TX 08/1993 – 05/1997

Diploma

AREAS OF SKILLS AND KNOWLEDGE:

Meditech Bilingual (Spanish)

MS Excel Customer Service

MS Word Flexible

Soap ware Dependable

PBX operator MS Access

Typing 40 wpm Supervision

WORK EXPERIENCE:

BRAZOSPORT REGIONAL HEALTH SYSTEM, Lake Jackson, TX 07/2005-Present PBX Operator

Register patient, answer phone, enter charges, collect copay, verify some insurance, copies, break down medical charts, and respond to codes. Work in most Outpatient and ER admission. Flexible to any area needed mainly hospital operator last year in half.

PREZAS FAMILY MEDICIAN, Lake Jackson, TX 07/2009-10/2009

Receptionist

Greet and sign in patients, schedule, answer phone, collect co pays, verify insurance, take

Messages for doctor, and other task as needed.

BIG LOTS, Lake Jackson, TX 03/2000 – 07/2005

Customer Service Specialist

Assist customers, process refunds, supervise cashiers, and other tasks as required.

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