SAP SD Manager

KENAWA A. SAM-BOMAH

Dear Sir/Madam:

With a strong combination of printing, sales, security, retail, IT and customer service experience (more than 8 years), I am seeking a new challenge where my wide-ranging experience and abilities will be well utilized. I wish to work for a successful organization where there will be an opportunity to continue learning and growing professionally, and to advance according to the merit of my work.

I am organized, detail-oriented, enjoy working with a variety of people, accustomed to a fast-paced environment where deadlines are priorities and handling multiple tasks simultaneously is the norm, and have a great attitude. I enjoy a challenge and work hard to attain my goals. Constant negotiating with vendors, staff training and mentoring has helped to strengthen my interpersonal skills.

In addition to the data in my resume, I offer you my dedication to the highest standard of quality in every task I undertake. My enthusiasm for my chosen field and willingness to continue learning everything possible about my work are attributes that can be a positive contribution to any organization.

A personal interview at your earliest convenience would be of mutual benefit. I hope to learn more about the plans and goals of your organization, and how I might contribute to its continued success. I look forward to hearing from you.

Best regards,

Kenawa A. Sam-Bomah

Enclosure

▪8034 ALLOWAY LANE ▪ BELTSVILLE, MD 20705

PHONE: 202-***-**** ▪ E-MAIL: rgg2z4@r.postjobfree.com

KENAWA A. SAM-BOMAH

8034 ALLOWAY LANE

BELTSVILLE, MD 20705

rgg2z4@r.postjobfree.com

202-***-****

OBJECTIVE

To obtain a position in a growth oriented environment that is challenging; yet utilizes skills and offers growth and advancement.

SKILLS

• Efficient, accurate, fast, detail oriented, and a team player

• Strong customer service, written and verbal communication

• Knowledge of computers & keyboard data entry

• PROFICIENT IN MICROSOFT OFFICE 2003 & 2007, VISTA, XP, SERVER.

• PROFICIENT IN PRISM AND REMEDY.

• Ability to work in fast changing environment

• Multi-Tasking and effective handling multiple projects concurrently

• Phone etiquette and professional under pressure.

• Typing speed 40 wpm

• Ability to lift up to 135 lbs

• Computer Knowledge- Microsoft Office (Outlook, Word, Excel, Acrobat)

• Printing Machine knowledge (Low & High Volume) IKON, Ricoh Aficio MP C5000 super G3, Xerox, Docutech 6100 series with Digipath/ 5690/ Doc 40 with Fiery XJ + 525 Color Networking Station, Cannon 5100/105/110, Kodak 2110/1575/ Heidelburg Nexpress, 9800 AB Dicks, 1650, 1250, ATF Chief, GTO & Oce’ TDS 600, and Oce’9600, Oce’ 9800.

PROFESSIONAL EXPERIENCE

Aug 2007 – PRESENT Laurel, MD

Shipping and Computer Operator, OCE’ Business Services.

 I handle the daily operations and requirements of Oce’ Business Services’ primary dedicated account at Verizon Wireless.

 I traveled to various locations to provide assistance to major clients.

 My duties consist of providing onsite printing needs, repairing machine, correcting toner issues, and conducting preventive maintenance on a daily basis on all printing machines.

 On regular basis completed deadlines and maintenance on printing machine in a timely manner.

 I handled various customer calls, used computer, multi-tasking assignments and assisted with various document printing jobs. Log in & out Fed Ex Packages, UPS, and Post Office mail. Ensured all packages were signed for electronically or manually on a daily log. Also, ensured hard copying and network copying and daily maintenance on printing machines.

 I assisted with delivering mail & packages on a daily basis to personnel in building.

 I kept records of all the work orders & kept them up to date. I also handled numerous projects with minimal supervision

 I worked with customers on any questions or concerns in reference to packages, printing or mail.

 I provided fast and effective project resolution. Ordering all supplies, tracking meter totals, inventory management.

 I was in charge of various team lead duties to ensure projects are completed with accuracy and on time. Strong communication skills, computer knowledge and printing experience with minimal supervision.

 I oversaw the use of computers, printing software, printing equipment, and the daily completion of printing assignments, bindery, labels, and projects with occasional overtime if needed to meet deadlines. Also, entailed entering specifications and printing order into the computer. Tracking monthly copier totals on thirteen copiers throughout the building includes service calls. Job also entailed monthly reports to management and responsibility for ensuring excellent and timely project production.

 Ensured that task are complete and engage in full communication with team and management

 Provides feedback at various meetings, management and colleagues to create improvements and generate ideas for meeting team priorities and eliminating waste of inventory levels.

 Assisted in closing document center and working extended hours if needed to complete deadlines.

Laurel, MD

Unarmed Security Officer, Securitas Security Services USA, INC.

 Job consisted of being an unarmed security officer in a newly built residential community.

 Duties included monitoring building entry for employees, residents, guest and visitors. Also included monitoring activities in lobby to ensure all are secured and safe.

 Job required asking constant questions and verification of Ids

 Daily monitoring of security system consoles including apartment intercoms, alarm systems, closed circuit TV system and radio.

 Daily answering telephone and computer usage that required responding to various inquires.

 This job included but not limited to customer service related functions.

 Worked extended hours if needed.

Greenbelt, MD

Industrial Temp Consultant, Express Personnel Services

 Job entailed variety of manual tasks related to operations of the furniture warehouse at IKEA Furnishing.

 Such tasks including receiving, storing and issuing materials such as lumber, pipe, plumbing supplies, furniture and equipment. Daily lifting and moving various furniture and materials.

 Daily delivering and installing supplies, and furniture. Also maintained office equipment and furniture by conducting minor repairs, erecting scaffolding where needed and assembling small tools and equipment.

 Answering phone and responding to inquires.

 Daily use of computer & ensuring inventory records manually and electronically by computer.

 Worked extended hours if needed.

Washington, DC

Food Service Associate, Washington Hospital Center,

 Assisted and served daily meals to patients residing in the maternity unit of the MedStar facility.

 Daily duties required using checklist and make daily rounds to maternity unit. Completed any request needed.

 Handled various calls, used computer, multi-tasking assignments and assisted with various task in a timely manner.

 Provided dedicated customer service on a daily basis and worked extended our when needed.

Silver Spring, MD

Mail Courier, Contemporaries, INC.

 Responsibilities included delivering mail to employees of Brazilian magazine company.

 Duties included receiving, sorting and delivering all central office incoming mail from U.S. Post Office.

 Some task included receiving all out going office mail daily, making sure meters postage on authorized mail is weighed and affixed to each package, daily sorting of all mail into zip code order and deliver outgoing mail to U.S. Post Office.

 Also, maintained and safeguarded central office postage meter and kept an accurate account for all postage spent.

 Handled various customer calls, used computer, multi-tasking assignments and assisted with various deadlines. Log in & out Fed Ex Packages, hard copying and network copying and daily maintenance on printing machines

 Worked extended hours if needed.

EDUCATION

• U. of Maryland University College, Cyber Security Major, 2009-Present, Adelphi, MD

• Montgomery College, Takoma Park Campus, Takoma Park, MD

Information Technology Major, Undergraduate Study

• Theodore Roosevelt Senior High School, Academic Studies, Graduated 1999, Washington, DC

COMPUTER SKILLS

• Microsoft Office 2003 & 2007.

Microsoft Vista, XP and Server.

Prism and Remedy.

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