SHIVANI PATEL
Current Address: *** ********** *** ** *******, GA 30319
Permanent Address: 6923 Eagle Ridge Blvd. Lakeland, FL 33813
ph: 863-***-**** email: *********@*****.***
_________________________________________________________________________
EDUCATION:
The University of Tennessee at Chattanooga Chattanooga, TN
M.S. Industrial-Organizational Psychology GPA 4.0 May 2009
University of South Florida Tampa, FL
B.A. Psychology Major GPA 3.5 HONORS May 2007
B.A. Sociology Major GPA 4.0 HONORS August 2007
RELEVENT COURSEWORK:
•HR Training
•Work Motivation/Organizational Membership
•Job & Performance Measurement
•Core Business Skills for I/O Psychologists
•I/O Testing and Evaluation
•Advanced Research Techniques
•Organizational Development and Change
•Applied Research II
•Personnel Selection
•Uses of Group Work in Organizations
•Advanced SPSS
•International Management
PROFESSIONAL EXPERIENCE:
WIPRO TECHNOLOGIES- EAS Functional Consultant (PeopleSoft) Atlanta, GA June 2009-Present
•Consult with clients to improve business processes
•Mapping business requirements to PeopleSoft functionality
•Quality assurance – updating and maintaining data and documentation
•Writing functional specification documents
•Writing basic SQL statements to run queries from database
•Conducting fit/gap analyses, field-level mapping, and unit testing
•Configuring data within PeopleSoft
CENTER FOR APPLIED SOCIAL RESEARCH-UTC-Research Intern
Chattanooga, TN March 2009-May 2009
•Conduct statistical data analysis on multiple studies
•Observe and monitor focus groups
•Consult with other researchers on future studies
•Create reports of results
WALKER TEACHING RESOURCE CENTER-UTC-Graduate Assistant
Chattanooga, TN August 2007-May 2009
•Created online and face-to-face training materials for a course management system
•Provide faculty with training in online and multimedia technologies
•Assist faculty in course development
•Perform day-to-day administrative tasks within the Resource Center
•Troubleshoot Blackboard functionality
UTC PSYCHOLOGY DEPARTMENT-Adjunct Professor
Chattanooga, TN August 2007-December 2008
•Lectured and trained undergraduate students on SPSS (statistical software program)
SHAW INDUSTRIES- Human Resources Generalist Intern
Dalton, GA May 2008-August 2008
•Conducted incident investigations
•Interviewed new hires and current employees for promotions
•Conducted evaluations and provided feedback to department managers on interview skills
•Attended Six Sigma White Belt Training
•Attended and participated in a Six Sigma Kaizen Event to improve company selection and hiring processes
•Created light-duty job descriptions for injured employees
•Provided administrative support
T-MOBILE-Sales Manager Tampa, FL November 2004-April 2005
•Trained employees to provide outstanding customer service
•Directed staff to foster teamwork in order to increase productivity and commitment to achieve common goals
•Evaluated associates to recognize and encourage positive performance and to correct improper performance by establishing clear, measurable goals
•Completed administrative paperwork such as orders, inventories, and associate files
•Provided assistance to customers and ensured quality service by answering questions and resolving any issues that arose
TECHNICAL SKILLS:
Applications: Microsoft Office 2007, SPSS15, AMOS 16, WinCati, Camtasia, Ovation, Blackboard, Experimentrak, Adobe Photoshop 7.0, Respondus, PeopleSoft 9.0, PeopleSoft Application Designer, Toad for Oracle 9.1
Typing-50 WPM. Operating Systems: Microsoft Windows Vista, XP, 2000, 98, 95 and Mac OS X
AFFILIATIONS AND MEMBERSHIPS:
•Society for Industrial Organizational Psychologists (SIOP), Student Member Fall 2007-Present
•Golden Key Honor Society, Member Fall 2005-Present
•Society for Human Resources Management (SHRM) – UTC, President May 2008-May 2009
•Indian Cultural Exchange – UTC, Member Fall 2008, Spring 2009
•Modern Psychological Studies, Reviewer Fall 2008
•Competitive Indian Cultural Dance Team, Choreographer and Member August 2003-May 2007
AWARDS AND HONORS:
•Bright Futures Scholarship
•University of South Florida Dean’s List, Spring 2006, Fall 2006, Spring 2007
•Inducted into Golden Key Honor Society, Spring 2006
•Advanced Statistical Training in Psychology Program through the APA, Summer 2006
•Nominated to attend SIOP’s Master’s Consortium, Spring 2009
SKILLS AND ABILITIES:
•Bilingual – fluent in Gujarati