Gisela Santiago
**** ***** ***, ******** ** *****
*********@***.***
QUALIFICATIONS
• Great with people
• Work well without supervision
• Bilingual English/Spanish with the ability to translate
• Ability to prioritize and remain focused on the essence of an issue
• Skilled at learning new concepts quickly while working well under pressure
• Extreme Organization skills.
Objective
To acquire and obtain a position where I can fulfill all my duties to the ability of my knowledge.
2005 to 2012 Family Care Physicians. Lawrenceville
Receptionist/Manager Assistant
Answer phones, check messages and return calls, schedule appointments, document all pt calls in computer files, maintain pt’s computerized records up to date. Make referrals thru Navinet, call laboratories to obtain results, call insurance companies to obtain eligibility, collect payments, take pt’s complaints, translate for Spanish speaking pt’s, schedule conferences between drug representatives and doctors, also in charge of opening and closing office.
2004 – 2005 The Puerto Rican day Care Center Trenton, NJ
Family Worker
Maintain files updated for students assigned to me, make home visits, assist parents with any help needed in regards to programs through the community, maintain and update waiting list, follow up with applications given, handle enrollment and make monthly report of attendance.
2001 - 2004 Family Practice Trenton, NJ
Receptionist
Answer phones, check messages and return calls, schedule appointments, make referrals, call laboratories to obtain results, call insurance companies to obtain eligibility, collect payments, take pt’s complaints, translate for Spanish speaking pt’s, schedule conferences between drug representatives and doctors, opening and closing office.
Education
1989-1993 Judith A Vivas Utuado, PR
High School Diploma
References References are available on request.