JA’NICE DUNLAP

**** ********* *****

Tampa, FL **617

813-***-****; e-mail: rfizmq@r.postjobfree.com

JOB OBJECTIVE: Seeking position in Customer Service Representative.

SKILLS: * Proficient in Microsoft Word, Excel, and PowerPoint.

* Keyboarding 28 words per minute.

* Accomplished in customer assistance techniques.

EDUCATION: * 09/2012 Customer Assistance Technology Program.

* 08/2011 GED Sarasota County Technical Institute

WORK EXPERIENCE: 06/2010-11/2010

Front-End Cashier

* Interact with all customers.

* Receive and prepare food orders.

* Operate a cash register

* Calculate and distribute money. Wendy’s International Sarasota, FL

PERSONAL TRAITS: * Consistent professional attitude.

* Interpersonal Skills.

* Articulate.

* Punctual and Dependable.

* Courteous and Enjoy helping people.

* Willing to work hard.

* Pride in a job well done.

CERTIFICATES AND LICENCES: 09/24/2012 Customer Assistance Technology Diploma.

06/19/2012 Florida Ready to Work Silver Certification. Sarasota County Technical Institute

REFERENCES: Ms. Rose Devine – Instructor SCTI E-mail: rfizmq@r.postjobfree.com

Phone: 941-***-****

Phone: 941-***-****