JA’NICE DUNLAP
Tampa, FL **617
813-***-****; e-mail: **********@*****.***
JOB OBJECTIVE: Seeking position in Customer Service Representative.
SKILLS: * Proficient in Microsoft Word, Excel, and PowerPoint.
* Keyboarding 28 words per minute.
* Accomplished in customer assistance techniques.
EDUCATION: * 09/2012 Customer Assistance Technology Program.
* 08/2011 GED Sarasota County Technical Institute
WORK EXPERIENCE: 06/2010-11/2010
Front-End Cashier
* Interact with all customers.
* Receive and prepare food orders.
* Operate a cash register
* Calculate and distribute money. Wendy’s International Sarasota, FL
PERSONAL TRAITS: * Consistent professional attitude.
* Interpersonal Skills.
* Articulate.
* Punctual and Dependable.
* Courteous and Enjoy helping people.
* Willing to work hard.
* Pride in a job well done.
CERTIFICATES AND LICENCES: 09/24/2012 Customer Assistance Technology Diploma.
06/19/2012 Florida Ready to Work Silver Certification. Sarasota County Technical Institute
REFERENCES: Ms. Rose Devine – Instructor SCTI E-mail: *********@*******.***
Phone: 941-***-****
Phone: 941-***-****