Summary
Bilingual English Arabic and Consultant with 10+ years experience in diverse Administrative duties as well as Client Support at the Department of State, seeking a position where my skills and experience can bring a competitive advantage to a growing company.
Skills
Team Building, Monitorig and Coaching, Strong verbal and written communication skills, interpersonal skills, Problems Solving, proficient in managing, organizing and Expert in KeyNote. Ability to translate from Arabic into English and vice versa, and excellent in MS Word, Excel, Outlook, Access and PowerPoint.
Experience
Tutor at Hamtramck Public Schools (Nov 2011 - Present):
Explore and implement creative and effective teaching methods
Work with a widely diverse ethnic population
Develop daily and/or weekly lesson plans
Team with the Site Coordinator, other members of H.O.P.E. staff and morning staff to identify students with learning or social learning difficulties
Instruct and engage assigned group of children in a professional, patient, and courteous manner
Assist with distribution of snacks
Assist with dismissal of after school program
Promptness and consistency when it applies to attendance - no more than three unexcused absences. This will result in termination
Contact Site Coordinator directly when unable to work on days scheduled
Communicate effectively with ALL staff members, parents, teachers and students
Arabic Linguist and Consultant at Detroit Passport Agency (May 2011 - June 2011):
- Responsible for pre-screening Consular Report of Birth Abroad (CRBA) applications and supporting documentation.
- Reviewing documentation for completeness
- Reviewing evidence of parentage
- Reviewing documentation submitted as evidence of physical presence in the United Sates.
- Determining if documentation submitted by the American Citizen parent demonstrates sufficient physical presence to transmit citizenship
- Alerting application adjudicators of any fraud indicators identified during the pre-screening process
- Determining any additional documentation required to process the application to conclusion
Immigrant Visa Unit Supervisor at Department of State (June 2000 - March 2011):
- Chief of Immigrant Visa (IV) Operations
- Chief of Immigrant Visa Advisor
- Lead of Immigrant Visa Case Screener
- Chief of Immigrant Visa Correspondent
- Head of Consular Information Official
- Responsible for day-to-day planning and assigning tasks.
- Responsible for training all employees under my supervision.
- Responsible for performing annual evaluation and ethics guidance to subordinates.
- Serving as a case worker, handling multiple cases that often take considerable time to resolve.
- In charge of providing legal information to applicants in a daily basis.
- Drafting all forms of official correspondence and a wide variety of advisory and security advisory required analyzing and researching those opinions to the Department of State.
- Accountable for maintaining good customer service.
- Arabic/English Translating in a daily basis.
- Responsible for all relevant clerical duties.
Education
Modern Science University
Business Administration, 2008 - 2010
Yemen American Language Institute
Demonstrated Language Mastery at the highest levels of the Nine-Level Curriculum of the Yemen American Language Institute.
Certifications from FSI (Foreign Service Institute), Washington D.C.
PA-248 Supervisory and Management
PA-259 Supervisory Skills-Beyond the Basics
PA-451 Ethics Orientation for New Employees
PY-212 Online Writing Advanced American Studies
PY-210D Online Writing Lab Intermediate
PC-102 Immigration Law and Visa Operations
PC-128 Detecting Impostors
PC-123 Workshop For Senior Immigrant Visa Foreign Service Nationals
PC-106 Regional Workshop for Consular Local Employees
Honors and Awards
Meritorious Award from the Department of Sate. - Two Leadership Awards from the Bureau of Consular Affairs - Three U.S. Franklin Awards from the Department of State. - Couple of Appreciation Certificates. - Four U.S. Extra Mile Awards from the Department of State.
References
Available upon request.