Customer Service
Resume:
Donna P Lail
Connelly Springs,NC 28612
Home Phone: 828-***-****
Cell Phone: 828-***-****
Objective
To obtain a position with development opportunity, expanding customer base, and increasing return within an organization.
Experience
Piedmont Pathology
Hickory,NC
Position: Customer Service
March 2000 - Current
Process specimens after receiving in clinical laboratory, contact client accounts to obtain necessary insurance information.
Data entry of patient demographics and clinical information.
Verify all reports before mailing to clients.
Provide backup support for receptionist.
Uniform Rental
Hickory, NC
Position: Invoicing Clerk
April 1993 - 2000
Employed as an Invoicing Clerk, prepared invoices for 17 route trucks.
Took care of special orders, direct sales, upgrade changes, and sorted daily mail.
Supported receptionist during daily tasks.
Jobst Carolina Institute
Rutherford College, NC
Position: Purchasing Clerk
April 1990 - 1993
Order entry on all purchase orders.
Filing, typing incoming and outgoing parts inventory.
Handled all mail room communications for departments.
Hickory Springs
Hickory, NC
Position: Data Entry
April 1985 – 1990
Data Entry for all company locations.
All daily entry for locations in payroll and daily productions.
Bassett Furniture
Hildebrand,NC
Position: Customer Service
June 1979 - 1985
Handled all customer concerns for new orders and repairs.
Attended furniture market shows for new materials and new promotional products.
Called for customer's on daily bases for shipments and back orders.
Filing new orders, took incoming calls from customers and worked with company salesman on a daily production changes.
Qualifications
23 years experience in all phases of office procedures.
Typing, faxing, filing, ability to operate copy/collating machine, windows, AS400 program for furniture, and medical program Cortex.
Improve positive and enduring relationships with customers.
Education
East Burke High School 1979
High School Diploma
References provided upon request
Contact this candidate