Senior Manager

CHERYL MORGAN, PMP

**** ******* **., ******, ***** 78731

512-***-**** / reszrx@r.postjobfree.com

SENIOR MANAGER

Project & Program Management

Budgeting & Forecasting

Marketing / Product Development

Channel Development & Management / Training &

Staff Development / Organizational Development

As an accomplished senior manager, I have extensive

experience managing complex projects across multiple

organizations and with multi-million dollar budgets.

Multi-faceted and innovative, I have been successful in

marketing, product development, applications

development, and training. I am also known for:

*-Delivering top and bottom line improvements

*-Managing complete project lifecycles that exceed

corporate goals

*-Working across multiple functions and business units

*-Effectively communicating and educating project and

management teams

I am known for my education and training skills and my

ability to deliver straightforward, understandable

material in highly technical arenas. I hold a BA in

Computer Science from Grambling State University. I

am a certified Project Management Professional

(PMP) by the Project Management Institute (PMI).

SELECTED ACCOMPLISHMENTS

Created educational CD that reduced product

installation time. Clients’ perception was that the

RS/6000 workstation using CATIA software was a

slow installation. Created a thoroughly tested

installation CD and educational campaign. The

successful program reduced installation time 50%.

Developed tool for cost effective education spending.

Global management team had no report showing how

their education dollars were being spent. Gained buy-

in across geographies and developed an education

spending report for management. Enabled team to

closely manage course approval and redirect dollars to

critical education.

Increased sales with successful marketing campaign.

RS/6000 workstation sales were flat. Led marketing

campaign, working with channel partners and

providing them with compelling collateral materials.

Provided marketing data, proving in independent tests

that RS/6000 performance was equal to or better than

competition.

Dramatically improved customer requirements

process. Company wanted to revamp the customer

requirements process for the TIM organization. On a

scale of one to five, it had received the lowest rating, a

five. As project manager, developed and implemented

project plan. Within six months, reassessed receiving

a two rating.

CAREER HISTORY

Sr. Education Program Manager, IBM Integrated

Technology Delivery, 2006 to 2010. Led formation of a

global ITD education program in skills planning, gap

analysis and education enablement. Provided

consistency and standardization while delivering

critical learning to key personnel. Enabled deep

technical education of new IBM software products to

highly technical employees.

Sr. Education Manager, IBM Integrated Operations

(TIM - Technology Integration Mgmt), 2003 to 2006.

Established comprehensive training program for the

software development organization through an

effective collaboration with the Software Engineering

Institute (SEI).

Sr. Software Development Process Mgr, IBM Global

Services (TIM), 2002 to 2003. Managed matrixed team

of senior level employees and $1M budget. Led 1500-

person software development organization to

document requirements, development and test Key

Process Areas (KPAs).

Sr. Requirements Program Manager, IBM Global

Services (TIM), 2001 to 2002. Significantly improved

Requirements Management process in 1500 person

software development organization. Implemented

SEI’s Capability Maturity Model (CMM) with focus on

Key Process Area (KPA) requirements to

track/measure function.

Product Development Leader (PDT), IBM Global

Services (TIM), 1999 to 2001. Implemented Tivoli

Infrastructure Management Tools in largest client

account, IBM Global Account (IGA). Utilized PDT

process, resulting in significant logistical

improvements. Managed $2.5M budget while driving

project forward.

Sr. Marketing Manager, IBM Server Group, 1993 to

1999. Managed $1.5M budget and 10 staff. Developed

innovative RS/6000 workstation marketing materials.

Planned, designed, developed and implemented

Computer Aided Design (CAD) Operating Environment

CDs for multiple CAD Independent Software Vendors (ISVs).

Contact this candidate