Customer Service Sales

ARUN DOGRA

**, ***** ***** ****., ********, ONTARIO, L6V4R8. 416-***-****

OBJECTIVE: Enthusiastic individual looking to utilize excellent "people skill” to obtain a full time job.

WORK EXPERIENCE :

All about building customer relations, through professional services.

Self Employed : June 2007 – Till Date

Freelancer: Owner/Operator, Broker for a Transport Co. Handled expedites deliveries all over Ontario & parts of USA.

Had a contract with Mississauga based co. – AAA Express ( June 2007 – Nov. 2010 )

Freelancing for a Hamilton based Co. – PACEX, ( March’2011 – Feb 2012 )

Freelancing for a Mississauga based Co. – CURRENT EXPRESS ( March 2012 – Till Date )

Good knowledge of Ontario & parts of USA.

Perfection gained to an extent (100%) in Time Management & customer satisfaction.

SHELL CANADA PRODUCTS Dec.2005 – June 2007, Brampton , ON

Position : Cashier

Main Responsibilities :

Greeting Customers

Work at a pace

Putting price- labels to all the new products delivered by the suppliers

Making sure work place is neat & clean

Informing customers off any new promotions which can help them earn extra Air-Miles.

SHELL FOOD MART March 2002 – Nov. 2005, GA, U.S.A.

Position : Cashier

Main Responsibilities :

More or less same as in the above mentioned job.

Dealing with the vendors and salesmen for placing orders.

Handling Car-Wash sales. Offering discounts to the customers.

SOUTH COBB CENTER Aug.2001 – Feb.2002 GA , U.S.A.

Position : Counter Help

Main Responsibilities:

Handling Western Union transactions

Check-Cashing: govt. , personal , payroll , un-employment

Depositing cash and checks in a bank the next following day.

Maintaining Reports.

AKANKSHA TOURS AND TRAVELS 1991 – 2001 New Delhi, India

Position: Asstt. Manager (CAR RENTAL DEPT.)

Main Responsibilities:

Dispatching cars on time for the right place.

Direct Sales calling & Business Generation as part of the wider CUSTOMER SERVICE EXPERIENCE.

Offering Package – Deals by offering sight seeing tours in-town & long distance trips/tours.

Executing the packages with complete efficiency.

EDUCATION:

Bachelors of Commerce, Delhi University, India.

Certificate in Tours & Travels from Indian Institute of Tourism & Travel Management , Delhi , India,

Certificate in MS – Office from Informatics Computer Institute , India

LANGUAGES :

English, Punjabi, Hindi.

E-mail : ************@*****.***

Contact this candidate