Customer Service High School

Deanne M Furlan 708-***-****

***** * ****** ***** *** ********@***.***

Monee, Il 60449

CAREER OBJECTIVE

To secure a position, utilizing my Accounting experience and Organizational dispatching

Skills in a challenging work environment.

EXPERIENCE

UNIVAR USA, INC. Bedford Park, IL

August, 2008 thru Current

• Chem Care Coordinator

• Customer Services

• Order Entry and Billing

• Process Manifest and Attached EPA Documents for Drivers to Transport the waste.

• Schedule bulk waste pickups with carriers

• Schedule Disposal Appointments when needed

• Work with Disposal Facility to get Profiles Approved for Disposal

SUNPRO, INC. Schererville, In

August, 2007 thru June, 2008

• Operation Coordinator

• Customer Services

• Billing

• Set up Schedule for crew daily and Equipment needed for project

• Send reports and payroll in to Corporate Office Daily

M & J Logistics, Inc. Lansing, IL

January, 2007 thru May 2007

• Assistant to the Safety Director

• Audit driver’s logs and scan thru JJ Keller System

• Audit Drivers daily trip sheets

• Keep Drivers in Compliance, D.O.T. Physicals, License and D.O.T regulations

• New Drivers Orientation Classes

Ozinga Transportation / First Choice Logistics, Inc, Markham, IL

April 1998 thru July 2006

• Environmental Waste Service Coordinator

• Set Scheduling for thirty plus drivers per day

• Assisted in customer services, sales & price Quoting

• Created customer Invoicing on a daily basis

National Waste Services, Chicago, ill @ Division of Allied Waste, Inc

February 1994 thru April 1998

• Reconciliation for customer accounts, cash receipt applications, Debit and credit to accounts, advance account reports, general ledgers, daily Deposit, monthly budget reports.

• Customer billing for 5000 plus customers

• Various customer service responsibilities regarding contracts, type of service and rates

• Performed various duties including back up switchboard operator.

Ace Recycling Waste Services @ Division of Waste Management, Inc Westchester, IL

1991 thru February 1994

Responsible for 30 divisions for the following

• Managed the Account Receivable Center (APPS)

• Performed customer Services

• Processed approximately 50,000 checks daily

• Applied cash receipts, debit and credit to accounts

• Maintained Advance Account Reports, General Ledgers, Daily Deposits

EDUCATION

• South Suburban Collage, South Holland, Il (3 years)

• Thornridge High School, Dolton, Il (4 years)

References available on request

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