Joseph Raphael
Hurst, Texas ***53
Email: **************@*****.***
Summary of Professional Experience
Nine years of Supervising/Managing 25 or more employees; Nine years of Customer Service; Nine years of Just In Time practices; Nine years of Transportation/Logistics Management experience (Shipment planning and Execution), Negotiate carrier rates; Quality Management; Material Requirements Planning; Distribution Resource Planning; Inventory Control; Project Management; Strategic Management; Principals of Accounting; Effective Communication – Verbal/Written (Bi-Lingual: English/Spanish)
Computer and Internet Technology Experience
Microsoft Office Suite: Word, Excel, PowerPoint, Access, MS Outlook and Outlook Express, Lotus Notes; AS/400, COINS, Coil Manager, I2 Client Server, Global Shop (ERP system), Inventory Management System, Oracle Order Management System, WMS, RF Technology, UPS Worldship, Fed Ex Shipping Manager, Vista Inventory and Reporting Software, Vorton Financial Tools, PC Miler, DOS, and various carrier software
Professional Experience
November 2007 – Present
VSL – Plant Manager
• Manage day to day operations of Production and Shipping for Fort Worth facility
• Produce, Analyze, and distribute weekly reports (Production log, shipping schedule, truck schedule)
• Implementation and maintenance of production and shipping procedures
• Provide support to clerical staff as needed: complete documentation – shipping/receiving documents – Bill of Lading, International documents – commercial invoice, carrier scheduling.
• Responsible for staffing both production and shipping/receiving teams
• Responsible for coordinating shipments and deliveries to and from facilities, vendors, and customers
• Responsible for negotiating, assessing, and improving freight costs for LTL, TL, and expedited services – Assist other branches with their freight needs
• Manage shipping, production, and packaging supplies, issuing purchase orders, manage and audit inbound and outbound orders for accuracy
• Facilitate Safety and Production meetings with team members to establish guidelines and set production goals
• Interact with Project Engineers, Project Managers, and Project Coordinators in order to forecast up and coming work loads
February 2005 – November 2007
Universal Display and Fixtures Company – Distribution Manager
• Manage DFW Distribution Facilities (responsible for more than 25 personnel)
• Produce, Analyze, and Distribute daily reports (backlog, inventory control, shipping, daily production) for both internal and external customers
• Implement and maintain processes and shipping procedures for distribution facilities
• Provide general support for warehouse and clerical staff
• Responsible for staffing distribution facilities and maintaining distribution budget
• Responsible for coordinating local deliveries as well as negotiating, assessing, and improving freight costs for LTL, TL, and expedited shipments
• Manage shipping supplies, issue purchase requisitions to purchasing staff, manage and monitor inbound orders for accuracy.
• Facilitate distribution meetings to improve safety, quality, and customer service
• Interact with sales, manufacturing, and project management teams in order to review Line of Business reports to ensure accurate and timely shipment of material to the customer
• Responsible for reviewing employees Quarterly
November 2001 – February 2005
Lithonia Lighting (Acuity Brands) – Traffic Operations Supervisor
• Provided Logistical Solutions and Managed Inbound and Outbound traffic/shipping, fleet operations, and shipping small parcel
• Interim office administration supervisor and dispatcher (managed drivers and clerical staff)
• Shipment planning and execution (coordinated multi-stop loads locally and throughout the region)
• Managed carriers and coordinated shipments with 3PL providers
• Shipment tracking and tracing of inbound and outbound, domestic and international shipments/loads
• Analyzed discrepancies and exceptions from carriers daily (Over, Short, and Damaged reports)
• Produced cost savings reports for the Texas Distribution Center
• Inventory control – review Bill of Materials to inventory – released orders for shipping
• Worked with internal and external customers on issues regarding shipping, inventory, etc.
• Interacted with sales and manufacturing teams to ensure the accurate release of orders as well as shipped on schedule to meet customers requests
November 2000 – 2001
Ryder Integrated Logistics – Transportation Management Supervisor
• Supervised transportation coordinators (audit shipment processes and procedures ensuring best utilization of carriers)
• Produced on-time shipment reports and document transitions of shipments until delivery
• Facilitated meetings with Account Members (discuss successes and opportunities)
• Assist Account Members in achieving their professional goals (AGO’s personal development plans)
• Audited inbound freight bills (Analysis of freight charges)
• Monitored employee’s daily productivity (review their professionalism in all facets of call center)
• Internally audit, monitor, and maintain ISO (International Organizational Standards) documents
• Disaster Recovery Team Member
March 2000 – November 2000
Ryder Integrated Logistics – Transportation Management Coordinator
• Responsible for routing LTL, TL, TLF, Expediting, and Cross docking
• Shipment planning and Execution of loads (including Hazardous Material)
• Spot Contracts (negotiate rates with carriers that are not under contract)
• Cost avoidance (Rate shop for efficient reliable carrier service & Optimization of loads)
• Quality customer care, quality assurance
Education 1997 – 2000 DeVry University, Irving, Texas
GPA: 3.2 Bachelor of Science in Business Operations Management
Military History
US Army – 62B Heavy Equipment Repair
Military Honors – Honorable Discharge – Certificate of Completion, Ground Support Service Ribbon
Heavy Equipment Repair, Preventive Maintenance, and analysis (bucket loaders, bulldozers, grader, etc.)
Review purchase orders, Equipment requisitions, and order processing. Total Quality Management; Chain of Command Communication; Ensured proper safety and efficiency measures
Certificates & Awards
Certificate of Completion - US Army; Ground Support Service Ribbon, US Army; Selective Service Training Certificate (Selective Service System); Certificate of Appointment; Soccer Coach State Certification; Bachelor of Science Degree in Business Operations Management; APICS second place award – Supply Chain and Just-In-Time; APICS Certificate of Recognition
Volunteer Experience
Former American Production Inventory Control Society (Student Chapter President); Parent Teacher Association; Former Local Selective Service System Board Member; Former Team Manager and Head Coach for HUSA recreational Soccer team.