Highly Motivated Professional Manager

Location:

Tampa, FL, 33619

Posted:

November 19, 2008

Contact this candidate

Resume:

Ralph DelBuono

**** ******* ****** ***** ♦ Tampa, FL 33619 ♦ 727-***-**** ♦ *********@***.***

CAREER SUMMARY OF QUALIFICATIONS & SKILLS

Highly motivated professional possessing ten plus years of successful management, operations, marketing and sales experience. Demonstrated track record of success. Excellent communication and interpersonal skills reinforced by a strong understanding of finance and accounting principles. Proven hands-on leader effective in recruiting, training, managing, and retaining top quality staff. Strong passion for high quality customer service.

PROFESSIONAL EXPERIENCE:

July 2005 – Present

LIBERTY ONE CAPITAL - Tampa, FL

Team Leader

Supported in the management of the office, sales staff and telemarketers. Responsible for offering mortgage services and debt consolidation programs to customers nation-wide. Created the PAL program. Established, retained, and deepened relationships with lending/financial institutions and realtors. Accountable for the interviewing and screening of applicants. Provide support and coaching to all internal associates.

January 1997 – June 2005

R.D.K. Business & Realty, LLC – Watertown, CT

General Managing Partner

Responsible for the start-up and on-going daily operations of multi-unit restaurant and café establishments. Heavy interaction with local and state officials/agencies. Hired, trained, supervised, scheduled and motivated team members consisting of full and part-time employees. Administered all operating budgets, cost controls, inventory ordering, and equipment checks. Controlled all activities associated with daily transactions including invoices, accounts receivable/payable, taxes, payroll, deposits, reservations and private/corporate functions. Responsible for all property management including maintenance, service, and repairs.

July 1996 – March 1999

AMERICAN SKANDIA, - Shelton, CT

Internal Wholesaler

Promoted service and sales support for internal and external customers (Fleet Bank). Established and built strong relationships with registered reps through consistent phone contact and personal meetings. Worked with marketing to coordinate and execute territory specific campaigns. Consulted on various types of group/individual qualified retirement plans. Obtained National Association of Securities Dealers (NASD) License 63 for State Compliance – Blue Sky Laws.

September 1994 - July 1996

AETNA LIFE INSURANCE AND ANNUITY COMPANY - Hartford, CT

Qualified Plans Consultant

Responsible for the development and implementation of an audit procedure that ensured accuracy of financial customer service requests. Responded to all broker and client requests. Tasks included providing product information, responding to account inquiries, and supplying point of sale materials. Concentrated on viewing each service call as a sales opportunity. Set up training for new hires. Obtained NASD license 6 for Mutual Funds and Variable Annuity Sales.

July 1993 - September 1994

State of Connecticut – Department of Public Utility Control

Staff Accountant

Designed spreadsheets derived from accounting information. Created worksheets for state legislative members and the Federal Communication Commission. Assisted and participated with cross-examination during hearings.

EDUCATION: University of Connecticut, Storrs, CT

Bachelor of Science degree in Business Administration

• Major: Accounting • Minor: Business Management

Dean’s List • Fluent in Italian • Computer literate

Current Licenses:

Florida Real Estate Sales Agent License

Professional References

Mr. Hans Raymond

Vice President- Financial Consultant

Charles Shwab & Company

48 LaSalle Road

West Hartford, CT 06107