Clerk/Typist

JANA DRAKE

St. Joseph, MO *****

*********@*********.***

Objective: Seeking a position in the clerical field.

Experience:

Systems and Services Technologies St. Joseph, Mo

File/Title Clerk 2/2003 to 8/2007

• Successfully managed a 8-person team creating , receiving and processing bulk transfers in excess of 150,000 files at a time.

• Successfully managed a 4-person team to retrieve, copy and release titles / contracts.

• Entered information daily on excel spreadsheets.

• Accurately typed and entered information into computer to prepare correspondence, bills,

statements, receipts, checks and other documents for other departments.

• Sorted mail according to destination and type, such as returned letters, bills, and

payments.

• Sort incoming documentation, sorted and recorded it into the company file system.

Biolife Plasma Center St. Joseph, MO

File Clerk 6/2002 to 2/2003

• Restructured and improved accuracy by converting entire filing system from alphabetic to

numeric.

• Revised coding system to improve code usage.

• Located and removed files upon request.

Heartland Hospital/Kelly Services St. Joseph, MO

Health Information Services Clerk 6/2002 to 9/2002

• Reviewed medical dictation records for the completeness of clinical data for the

emergency room.

• Accurately compared data entered with source documents, and re-entered data in

verification format to detect errors.

• Retrieve, store and process health information on company computer system.

Heartland Hospital/Kelly Services St. Joseph, MO

Administrative Secretary 4/2002 to 6/2002

• Answered telephone and scheduled appointments.

• Greeted and directed visitors.

• Professionally maintained files.

• Operated office computer to enter and retrieve data and type correspondence letters and reports.

Heartland Hospital/ Kelly Services St. Joseph, MO

Clerical for Radiology Department. 3/2002 to 4/2002

• Verified, typed and filed x-rays to medical records.

• Prepared folders and maintained records of newly admitted patients.

• Located, signed out and delivered medical records requested by hospital departments.

• Operated office computer system to enter and retrieve data.

• Posted results of x-rays to records.

Systems and Services Technology/ Kelly Services St. Joseph, MO

Repossession Tracker 7/2001 to 12/2001

• Conducted and performed research directed toward investigation of customer current

addresses.

• Evaluated and verify research results in order to locate a customer.

• Used computer-assisted software and equipment for locating clients.

Department of Corrections St Joseph, MO

Corrections Officer 1 9/1996 to 7/2001

• Trained 15 people in the master control center.

• Executed daily operations of conducting institutional count, monitor radios, regulate all

movement and operate security cameras.

• Maintain logs and tracking.

• Proficient with data entry.

• Ability to remain calm in high-pressure situations.

• Guarded inmates in penal institution in accordance with established policies, regulations

and procedures.

• Observed conduct and behavior of inmates in order to prevent disturbances and escapes.

Woodson Childrens Psychiatric Hospital St. Joseph, MO

Psychiatric Aide 1 10/1992 to 9/1996

• Assisted patients in bathing, dressing and grooming.

• Recorded information in patients' charts.

• Assisted patients in becoming accustomed to hospital routine and encouraged them to

participate in social and recreational activities to promote rehabilitation.

• Observed patients to ensure that none wandered from ward areas and grounds.

• Observed patients to detect unusual behavior, aided and restrained them to prevent injury to themselves and others.

St. Joseph State Hospital St. Joseph, MO

Psychiatric Aide 1 4/1987 to 10/1992

• Assisted patients in bathing, dressing and grooming.

• Recorded information in patients' charts.

• Assisted patients in becoming accustomed to hospital routine and encouraged them to

participate in social and recreational activities to promote rehabilitation.

• Observed patients to ensure that none wandered from ward areas and grounds.

• Observed patients to detect unusual behavior, aided and restrained them to prevent

injury.

Education:

Northwest Missouri Community College St Joseph, MO

Studied Business 1993

References: Available upon request

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