Project Manager
Resume:
Project Manager
Meegan A. Lair
**********@*****.***
Strategic and results driven project manager experienced working with enterprise and small
to medium sized businesses.
Managed all aspects of projects including business requirements, transforming customer
feedback into technical requirements, process improvement, gap analysis, managing risks
and schedules, release management, use cases, test cases, developing web content,
working with clients and designers for User Interface and interaction design requirements,
user interface design including the actually coding web pages and creating graphics, as well
as extensive experience in creating supporting project documentation and reporting.
Summary of Experience
Project Management (SDLC, Waterfall, and Change Management Working closely with Partner and
Agile Hybrid Methodologies including Requirements Management Designers on User Interface and
familiarity with Scrum) Global Collaborative Management Interaction Design Projects
Project Documentation and Executive Requirements Gap Analysis Team building & Training
Reporting Experience with Web Architecture, Database, and Document Control and Content
Integrative Process Development Development methodologies Management
Technical Writing Background
Professional Experience
Apple, Inc (Kforce) Cupertino, CA July 2012 to March 2013
Project Manager
• Worked with regional business leads to define and manage business process and
technology roadmaps in support of Apple’s long term divisional strategies.
• Initiated Change Management Planning for new upcoming business to business portal
that will provide Apple partners the ability to generate return authorizations online.
• Influenced decisions and adherence to current project management methodologies
through collaboration, leadership and a customer focused approach.
• Provided functional subject matter expertise by absorbing all business requirements,
comparing and analyzing gaps between regions to ensure cohesion and synergy
between the regional requests and global needs.
Meegan A. Lair
Page 1 of 4
**********@*****.***
Project Manager
Meegan A. Lair
**********@*****.***
• Developed change justification proposals, business cases, and worked with regional
analysts to generate return on investment estimates for obtaining executive approval.
• Developed and maintain key project governance documentation to ensure the proper
amount of structure is applied to enable project success while at Apple.
• Gathered and synthesized detailed, global business requirements and design
specifications.
• Facilitated project related testing and roll out planning.
• Provided timely updates and elevate critical risks to management and senior executive
teams.
• Measured and tracked results as needed.
• Acted as a liaison between the business teams and IS & T to ensure that the business
requirements are complete and met by the proposed technology solutions.
In addition to these standard project management practices, I continued to:
Collaborate cross organizationally as a liaison between the business and technical teams
Provided standard project documentation including formulating business cases for change
requests, identifying testing scenarios, update and provide guidance with business and
technical requirements, scheduling resources, and building test scripts for support in
upcoming user acceptance testing phase
Meegan A. Lair
Page 2 of 4
**********@*****.***
Project Manager
Meegan A. Lair
**********@*****.***
August 2010 to July 2012
LETSTALK San Francisco, CA
Senior Project Manager
• Consistently managed multiple diverse sets of e commerce based development projects
at the same time for Letstalk.com including those centered around user experience,
partner, and integrative process development.
• Facilitated gap analysis, business and functional requirements as a liaison between
business stakeholders, executive sponsors, engineering, design, user experience, and
quality assurance groups while ensuring all outlying upstream and downstream
processes are consistently being reviewed for impact.
• Facilitated project meetings for business requirements through brainstorming, strategic
planning, identifying impacts to accounting processes, prototyping, and mind mapping.
Engage stakeholders and communicate constantly on all project activities and tracks.
• Identified and tracked risks from start to finish raising issues, as necessary, to sponsors
and executives for evaluation.
• Introduced change management processes along with providing users a feature request
process which helped filter out projects that do not support company’s best practices or
current initiatives.
• Managed multiple teams which also include external partners for projects that require it
while also upholding the highest standards of professionalism along with continuously
meeting release deadlines.
• Ensured clear and concise documentation of all projects from start to finish.
In addition to these standard project management practices, I continue to:
Collaborated cross organizationally
Provided standard project documentation including formulating business cases, identifying
testing scenarios, business and technical requirements, scheduling, resources
management, hardware and software procurement, and working with quality assurance
developing use cases
Meegan A. Lair
Page 3 of 4
**********@*****.***
Project Manager
Meegan A. Lair
**********@*****.***
Environment: MS Project, MS Visio, Dreamweaver, Photoshop, Adobe Acrobat, SnagIT, MS
OneNotes, HTML, XML, JavaScript, DOJO, Adobe Flash, CSS, MS Word, MS Excel, Video
Conversion and Editing software, MS Windows Client OS
Meegan A. Lair
Page 4 of 4
**********@*****.***
Project Manager
Meegan A. Lair
**********@*****.***
Professional Experience
CONSULTANT CISCO SYSTEMS, INC San Jose, CA June 2002 to March 2010
Project Manager
Worked over the course of a number of years as a project manager within several Cisco business units. Projects included several
web application deployments, user interface design, support web sites, site improvement/optimization, website content
management, and technical document projects.
Projects highlights include:
Managed release for Cisco Product Standards and Tooling user experience group’s Kubrick
(6.0) standards version 6.3 working with remote and outsourced teams managing risks,
facilitating communication, and enhancing team synergy. Tightened up efficiency while also
providing business analyst support through recommendations on what is needed to reduce
the release schedule. Introduced new processes to support their growing team including
introducing new software to help them work more efficiently with release tasks and
management reporting. Managed micro projects in support of release including developing
group New Hire portal in Confluence using wiki markup, collaborated with external group
customers for survey, gathering and reporting metrics, process improvement, and
developing project communication documents.
Managed project re launching the Office of the Chairman’s internal employee facing website
o Managed converting the Office of the Chairman internal website from the older
javascript implementations into the new ext JS/YUI interface while providing
hands on customization of the Cisco YUI components as needed. Implemented
the Cisco new user interface templates for the website as well.
o Drove to completion the office for Cisco’s Chairman new “John’s Office” flash
website prototype. This included hands on XML and Actionscript 2.0/3.0
development including Flash user interface design. Integrated the desktop using
the YUI framework and customizing as needed to show functionality and usability.
Managed development, production and fulfillment life cycle of 300 page Cisco Product
Quick Reference Guide (QRG) program, a sales and training tool with world wide
distribution, printed bi annually. Reduced print production costs by $150K, switching
CPQRG to a self funded model, sharing the savings with Cisco customers, lowering the
book price by 45%.
Meegan A. Lair
Page 5 of 4
**********@*****.***
Project Manager
Meegan A. Lair
**********@*****.***
Developed an internal support website and a WebSphere Application Portal Administrative
Guide for the system administrators and developers within the Websphere Portal
Application team.
Experienced in Cisco’s Information Security and ASPRIN process which coordinates the
security and feasibility for on boarding third party application service providers to co mingle
with Cisco’s internal information technology systems. Helped facilitate this process along
with Information Security for some of Cisco’s Channels support based software tools.
Implemented and managed all aspects of integrating a new service provider (ISP) into the
Cisco’s infrastructure through single sign on methods. Ensured security and infrastructure
compliance both internally and with the ISP while also working with internal customers and
stakeholders ensuring requirements were satisfied.
Collaborated cross organizationally for developing Cisco major product launch scripts to
support senior executive requirements. Ensured all scripts were in full compliance with the
strict internal Cisco published guidelines.
Facilitated and developed written content, information architecture, technical functionality,
and search engine optimization of several internal and external Cisco websites.
Project documentation including formulating business cases, business and technical
requirements, managing project risks, scheduling, resources, procurement, and developing
Use and Test Cases
Environment: Business Objects, Sharepoint, Jira, Interwoven, Documentum, Atlassian
Confluence Wiki, MS Project, MS Visio, Dreamweaver, Photoshop, Illustrator, Adobe Acrobat,
LiveProject, Framemaker, Indesign, JIRA, SnagIT, MS OneNotes, HTML, XML, Wiki Markup,
JavaScript, DOJO, YUI, Mootools, Adobe Flash, ActionScript, CSS, MS Word, MS Excel, Video
Conversion and Editing software, Unix server environment, MS Windows Client OS
Meegan A. Lair
Page 6 of 4
**********@*****.***
Project Manager
Meegan A. Lair
**********@*****.***
Education and Training
Education
B.S. Information Technology Management, University of Phoenix, Phoenix, AZ
B.S. Business Management (In process filling in prerequisites via CLEP testing and online community college courses)
Certifications
Undertaking PMP certification (Completion Goal: June 2013)
Training
Completed numerous courses and seminars in project management, emotional intelligence, people skills, web development, web
marketing strategies, usability, design, collaborative management, time management, and leadership.
Agile / Scrum Training – consistently via online and in classroom to stay involved in current project management movements
Continued Education courses
Mentorship
Active Mentor with YMCA SF’s “Building Futures” mentor program until July 2012, when I moved to the South bay area where the
mentor program has not yet been established
Meegan A. Lair
Page 7 of 4
**********@*****.***
Contact this candidate