Customer Service Data Entry

Brandi Williams

**** ********** *******, ** ****: 248-***-**** Email: ************@*****.***

Receptionist

Customer Service Expert MS Office “Power User” Adept Written/Verbal Communicator

KEY SKILLS

Office Skills: Telephone & Front Desk Reception Customer Service Filing Database & Records Management Executive & Administrative Support

Reports & Spreadsheets Complaint Handling Data Entry (50 WPM)

Computer Skills: Word Excel PowerPoint Quickbooks Visio Outlook Windows Vista/XP

PROFESSIONAL EXPERIENCE

Detection Systems Office Assistant 2011-Present

Accounts receivables and payables

Incoming and outgoing emails

Handle both cash and credit card transactions

Shipping and receiving

Answer phones

New Dimension Outreach (Taylor, MI) Receptionist, March 2007- to October 2010

Served as first point of contact for customers, faculty and staff calling or visiting the main administrative office. Efficiently operated campus switchboard and provided prompt, courteous and knowledgeable assistance.

EDUCATION

Oakland Community College

Graduated 2008 H.S Diploma

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