Administrative Assistant Customer Service

DARRONICA SMITH

P.O Box ***

Stephens, AR ***** * 870-***-****

**************@*****.***

OBJECTIVE

To join a progressive environment that appreciates top performance and offers the potential for career development as an administrative assistant/clerical assistant.

EMPLOYMENT

Tax Specialist II

2005-April 2011

H & R Block

Magnolia, AR

• Provided exemplary customer service at all times

• Answered telephones as well as questions in a professional manner.

• Prepared taxes and financial planning services on ways to save for the future.

Administrative Assistant

2004-2005

Unlimited HealthCare Services

Dallas, Texas

• Provided administrative support to the Rehabilitation Services for Physical and Occupational therapists

• Facilitated communication between clerical staff by providing hard data on patient status

• Scheduled patient visits, answered telephones, and performed data entry.

• Completed bookkeeping and billing

EDUCATION

• Magnolia High School, Magnolia AR, High School Diploma (2004)

• Extensive on the job training in office administration

• United States Army Reserves (Present)

• Ultimate Medical Academy (Medical Billing and Coding)

SKILLS

• 6+ years of secretarial experience

• Expertise in working in a fast-paced environment

• Knowledgeable in MS Word, Excel, and PowerPoint

• Excellent data entry skills

• Respected communication skills

• Bookkeeping skills

• 50+wpm

REFERENCES

• Kim Lamotthe Unlimited Health Care Services 214-***-****

• Jennifer Baxley H and R Block 870-***-****

Contact this candidate