Administrative Assistant Customer Service

WENDY ADAMS

PO Box ****, McDonough, GA. *****

(*46) 319- 9543; **********@*****.***

PROFESSIONAL OBJECTIVE

A highly experienced front desk receptionist who is very professional with the ability to work in a fast-paced environment and meet deadlines. Proficient use all Microsoft Office products and have demonstrated the aptitude to provide top notch customer service at all levels of engagement with senior management while working with diverse individual and groups.

PROFESSIONAL SKILLS

Highly organized and structured

Results oriented, very accountable

Very strong computer skills

Excellent organizational skills

Analytical & Very Detailed

Proficient typing skills and computer literacy

PROFESSIONAL EXPERIENCE

IRVINGS, ROTH & RUBIN, PLLC; New York, NY 2011

Administrative Assistant

• Responsible for greeting visitors and operating main switchboard

• Performed receptionist and miscellaneous secretarial/clerical duties for various departments

• Responsible for marketing team’s office equipment (fax, copier, printer, postage), including troubleshooting and arranging service calls

• Greeted new and existing clients with positive attitude

• Maintained financial reports and sent tax returns to clients

TJX COMPANIES, New York, NY 2005 - 2008

Receptionist/Purchase Order Processor

• Answered incoming phone calls

• Inputted all information from all purchase orders received from Buyers

• Purchased order modifications and detailed corrections on purchase orders

• Operated multi-line phone system, interpret the nature of incoming calls

• Sorted incoming mail for the facility and preparation of outgoing mail

• Processed overnight packages for delivery, as necessary

• Responsible for maintaining and distribution of company phone and email distribution list

LINKSHARE, New York, NY 2000 - 2003

Receptionist

• Composed correspondence such as letters and/or instructions on policies and procedures

• Produced internal and confidential memos and/or reports for executives

• Placed orders for catering service when required for meetings

• Logged-in all employees’ arrival and departure time on a daily basis

• Performed light general clerical duties

USN/CORE COM, New York, NY 1997 - 2000

Receptionist

• Answered all incoming calls, meet and greet clients

• Scheduled conference rooms for meetings

• Placed orders for catering service when required for meetings

• Logged-in all employees arrival and departure time on a daily basis

• Maintained record of visitor

• Greeted visitors, clients and others guest having business transactions with the company

• Assisted in the coordination of company events and special projects as assigned

BEN & COMPANY, New York, NY 1995 - 1997

Administrative Assistant

• Provided administrative support to Real Estate Brokers involved in making deals with property owners

• Prepared weekly reports with information on properties going into foreclosure

• Handled word processing from correspondence and lease contracts

• General clerical including: typing, filing, copying and writing out checks for accounts payable

• Scheduled meetings and maintained booking info for conference rooms

• Answered phones, took messages, and/or redirects calls.

UNIQUE SUPPORT SERVICES, New York, NY 1993 - 1995

Office Administrator

• Scheduled appointments for Account Reps and temps

• Coordinated time sheet hours for temps electronically

• General clerical including: light typing, filing, answering phones

• Maintained security badges for access to facility, including entering appropriate access in the system and cancelling badges as required

EDUCATION EXPERIENCE

Kingsborough Community College, Brooklyn N.Y. Major: Secretarial Science 1987 - 1989

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