Customer Service Medical

Ayeasha Graham

***** ******* ***** • Houston TX, 77066

*************@*****.*** • 832-***-****

I am seeking a position as a medical professional in a stable, fast pace company where I can utilize my skills and my previous experience and education to bring the maximum reimbursement possible.

EDUCATION

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Remington College - Houston, TX October 2011 Medical, Billing, and Coding

Cumulative GPA: 3.8

__________________________________________________________________________________________ QUALIFICATIONS

• Type 52 wpm

• Medicaid, Medicare, Ticare, BCBS, UnitedHealth

• Insurance Billing and Coding

• CMS 150,UB-04

• Appeals Claims Denied Claims

• CPT,ICD-9,HCPCS codes

• Patient Collections

• Appointment Setting

• Insurance Verification

• Anatomy

• Office skills(fax, copy, mail,)

• Customer Service

• Work well with other and alone

• Knowledge of word and excel

• Self Motivated

• Multi-Task

• Knowledge of EOB

• Medisoft

• HIPPA/OSHA

• Database software

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EMPLOYMENT HISTORY

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Cavender’s Boot City Houston, TX Customer Representative November 2005 -2010

• Facilitate various store projects on a team of 8+ people

• Receive and ship important store merchandise vital to the day to day operations of the store

• Respond to incoming and outgoing mail

• Handle registers with large sums of money, and train all income cashiers

• Communicate professionally on incoming customer and day to day business calls

Echo Lab Houston, TX

Medical Resource Distributor Spring 2008 – Fall 2008

• Installed important sanitation equipment in local hospitals

• Worked on a team to insure hospital safety

America’s Day Care Houston, TX

Teacher Assistant Spring 2005

• Assisted teacher with classroom management

• Developed strategies to aid student learning

• Administered learning disability diagnostic test

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VOLUNTEER WORK

______________________________________________________________________________Adult Day Care Houston, TX

Volunteer Fall 2004 – Spring 2006

• Offered company and support to adults with medical, physical, and mental needs

• Motivated and helped members to be self-sufficient members of society

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LEADERSHIP

Black Student Association Beaumont, TX

Secretary Fall 2007 – Spring 2008

• Responsible for keeping the meeting minutes and keeping all meetings timely

• Communication lesion between the officers, organization members, and community

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