Customer Service Administrative Assistant
Resume:
Turkeesha Y. Williams
Martinez, GA 30907
******************@*****.***
Objective: To obtain a position that would utilize my experience as well as enhance my career goals.
Qualifications: Customer Service Sales Windows Vista and XP Book keeping Analytical Skills Cash Handling Word Internet Fax Calculator AP/AR PowerPoint Excel Data Entry
Experience: 2010-Present Woodwind Apartments (Leasing Consultant) Show and lease apartments to prospective residents and supports property's marketing plan; completes lease forms and collects rental deposit. Insures model apartments are ready for show; maintains work areas and office in clean and orderly manner; handles resident requests and complaints; assist in collection of delinquent rents; reports unusual circumstances regarding the property or residents
2010-2010 University Health Care System (Office Assistant) Volunteer services at the Speech and Hearing Division: located patient’s medical reports and faxed them to various nursing homes and physicians; operated multi-phone lines; distributed mail; signed for packages; paged therapists on patient arrival; noted the arrival of patient’s hearing aids
2004-2007 Martinez Montessori Academy II (Administrative Assistant) Maintained documentation of enrolled children, collected childcare payments, recorded immunization records, and associated documentation; assisted with employee payroll, prepared and filed charts, operated telephone switchboard, scheduled appointments and truck deliveries, ordered supplies and food, supervised inventory and general office supplies, prepared facility for the arrival of children and staff, greeted parents and visitors.
2001-2004 Home Sweet Home Daycare (Office Accountant/Receptionist) Accepted and screened children for enrollment, posted weekly tuition, maintained office inventory, scheduled staff training, provided certifications, processed payroll, maintained employees weekly time, vacation accrual and sick leave, posted month-to-month balance statements, year-end taxes and prepared W-2 for employees and other financial aspects of the business.
1999-2001 Credit Guard of Georgia (Financial Consultant) Reduced accounts receivable by 50% with a 15 day turnaround, daily deposits, assisted with debt consolidation, processed telephone transactions, follow-up phone calls for delinquent accounts past 30 days, operated multi-lines, excellent customer service skills.
1997-1999 Wendy’s Old Fashioned Hamburgers (Shift Manager/Cashier) Prepared work schedule for full and part-time employees, handled cash, daily deposits, documented food inventory, managed employees to follow standardized procedures, met daily food sale quotas, opened and closed restaurant.
Education: Dec. 2009-Present University of Phoenix, BHA Degree
Feb. 2008-Nov. 2009 Axia College University of Phoenix, Healthcare Administration, AA Degree,
Augusta, GA
July 2002-March 2004 Swainsboro Technical College, Dental Assisting Program, Diploma,
Swainsboro, GA
June 1996-Sept. 1997 Swainsboro Technical Institute, Accounting Program, Diploma,
Swainsboro, GA
Aug. 1991-June1995 Swainsboro High School, Diploma, Swainsboro, GA
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