Customer Service Assistant
Resume:
Julianne Bonnell
Buffalo, 14214, New York, US
Mobile Phone: 716-***-****
E-mail: **********@*****.***
OBJECTIVE
To obtain full time employment that utilizes my interpersonal skills,organizational skills,work ethic and knowledge gained throughout my education resulting in a fulfilling career.
WORK EXPERIENCE
Nanny
February 2010 - September 2011
Attea Family | Education
I raised two children, taught them their ABC's. colors, numbers, to count, shapes, and potty training. Changed diapers, cleaned up after children, took children on excursions to the zoo and museums. Did dishes and laundry and fed children.
Center Assistant
August 2009 - February 2010
Doodlebugs! |
Education
As the Center Assistant I planned center wide events, attended and facilitated staff meetings and training. I opened and closed the center, wrote the work schedule, and was in charge of the center and staff. I maintained staff overtime and training.
I gave prospective parents and students tours of the facility, promoted the center and our curriculum, planned field trips.
Management, Organization and Time Management
Teacher Assistant
September 2007 - August 2009
Doodlebugs! | Tonawanda, NY Education
I worked with children ages 5 weeks t0 twelve years old. I assisted the teachers with looking after the children, reading to them, preparing snacks, playing with them, assisting with lessons and cleaning the facilities.
Teacher assistant/ work study
September 2005 - December 2005
University at Buffalo South campus Daycare | Amherst, NY Education
I worked with ages 5 weeks to preschool aged children. I fed, changed, played with babies, helped toddlers walk and learn, read to them, cleaned room and sanitized dishes and toys. Did whatever was asked of me.
Office Assistant
February 2005 - May 2005
University At Buffalo Course Articulations Office | Amherst, NY Education
Answered phone calls, took messages, entered data into Excel, filed, compared new and older versions of course catalogs from other colleges, used the colleges course articulation website to see which courses would transfer.
Trading Post clerk, Merit badge instructor, Camp Commissioner
June 2000 - September 2000
Hiawatha Seaway Council Camp Sabattis | Syracuse, NY
As Trading Post clerk Checked out customers, took inventory, restocked shelves, assisted customers.
As merit badge instructor taught Reptiles and Amphibians merit badge as well as Nature merit badge.
As Camp commissioner made sure all camp sites had all necessities, made sure camp sites were kept clean and campers were happy.
EDUCATION
Master's Degree, Applied Medical Anthropology,
August 2008 - May 2009
SUNY at Buffalo | Amherst, NY
Began the Masters degree in Applied Medical Anthropology program and decided it was not the path that I wasn meant to go down after one semester and a 3.5 GPA.
Bachelor's Degree,
August 2004 - August 2008
University At Buffalo | Amherst, NY
Anthropology major (3.0 GPA)
overall undergrad GPA 2.7
High School or equivalent,
September 1999 - June 2004
Oswego high school | Oswego, NY
Majored in French, Spanish, English, history, science.
Graduated with a baccalaureate diploma and with honors.
CERTIFICATION
Bachelor's of Arts in Cultural Anthropology
September 2008
University At Buffalo
This degree has provided me with insight into human nature and human interactions. The research aspect of Anthropology also ties in with the Action Research that is necessary in the classroom.
SKILLS
interpersonal leadership Expert
microsoft word Expert
Microsoft Powerpoint Expert
general office skills Intermediate
customer service Intermediate
microsoft excel Intermediate
Leadership Abilities Expert
Managerial skills Expert
Planning Expert
Creativity Expert
Compassion Expert
LANGUAGES
French Intermediate
Spanish Intermediate
PROFESSIONAL MEMBERSHIPS / AFFILIATIONS
National Technical Honor Society
4-H
Alpha Gamma Delta
Anthropology Club
Venture Crew 715
REFERENCES
Jennifer Attea 716-***-****
Molly Lambros 716-***-****
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