Customer Service Administrative Assistant

Melanie Ruiz

**** ***** **.

Philadelphia, Pa. **115

267-***-**** cellular

**********@*******.***

Objective: To obtain a position in a business environment that offers the

opportunity for professional and personal growth.

Experience:

Wells Fargo Bank 4654 n 5th Street

Philadelphia, Pa. 19140

October 18, 2011-May 05, 2012

Job title: Service Manager

Essential Functions and Responsibilities:

Manage the teller line to ensure prompt and efficient service through quality referrals. In charge of scheduling staff and keeping the branch operationally sound and in compliance.

Wells Fargo Bank 5918 Rising Sun Avenue,

Philadelphia, Pa. 19120

December 20, 2010 – October 18,2011

Job title: Lead Teller

Essential Functions and Responsibilities:

Provide 5 star service to all of our clients, build a strong team of tellers that can find a need and provide the right solutions for our clients, keep the branch operationally sound, make it easy for our clients to do business with us, and constantly improve communication within the team.

Wachovia/Wells Fargo Bank 417 Olney Avenue, Philadelphia, PA.

January 26, 2010 – December 20, 2010

Job Title: Teller

Essential Functions and Responsibilities: Provide stellar customer service, process deposits and withdrawals, look for every opportunity to find solutions for our clients, keep my area clean and organized, and settle my cash drawer at the end of the day.

Macy’s / Clinque 2399 Cottman Avenue, Philadelphia, PA.

February 5, 2008 – January 26, 2009

Job Title: Beauty Consultant

Essential Functions and Responsibilities: Help clients define their skin types, direct them to the best products suitable for them, teach the client to apply make- up and how to create different looks for different occasions, ultimately creating the maximum healthy look and feel for our clients.

Wachovia Bank 13th & Sansom, Philadelphia, PA.

September 27, 2004 - March 15, 2005

Job Title: Teller

Essential Functions and Responsibilities: Cash payroll checks, issue travelers’ checks, keep records of money and negotiable instruments involved in a financial institution’s various transactions, and fill out a settlement sheet at the end of the day.

Carrier Wave Productions 1926 Palisade Ave., Weehawken, NJ.

January 28, 1999 -June 22, 2003

Job Title: Administrative Assistant

Essential Functions and Responsibilities: Provided high level of administrative support by scouting areas for photo shoots/music videos, assisted in the marketing of artists signed to the production company, performed clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduled meetings.

Education:

Thomas Edison High School, Philadelphia, Pa. Diploma: June 1991

DPT Business School, Philadelphia, Pa. Diploma: July 2007

Trained in Business Accounting

Awarded Academic Excellence

GPA 4.0

Courses:

1. MS Word

2. MS Access

3. MS Excel

4. Peachtree Complete

Skills:

Computer literate, Fluent in Spanish, Great Customer Service Skills, Problem Solver, Quick Learner, Team Player, Efficient and Ambitious.

References available upon request

Contact this candidate