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Customer Service Manager

Location:
Mulberry, FL
Posted:
August 03, 2011

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Resume:

Jill Dee Baader

**** ***** ***. *

Parrish, FL **219

941-***-****

414-***-****

EMPLOYMENT HISTORY

April 2010-Present

Innovative Senior Care (Brookdale Senior Livining)-Business Office Assoc.

-Scheduling RNS

-Billing for Home Health Care

-Customer Service

-Recertifications

-Account Analysis

August 2008-March 2010

Brookdale Senior Living-Accounts Receivable Analyst

-Process Information from communities all over the country

-Analyses of accounts

-Customer service

-Billing

-Account inquires

-Refunds

July 2004-August 2008

Urology Associates LTD, S.C-Bookkeeper-Milwaukee, WI

*Manage & Supervise

*Billing

*Coding

*Collections

*Insurance Inquiries

*Cash Posting

*General Office Duties

*Customer Service-Answered questions, problem solved, Deal with issues

*Computers-Medisoft, Dreamweaver, Quark Xpress, Photoshop,Microsoft Office

Professional, Quick books, Therapist Helper, Medical Manager

November 2003-July 2004

Wisconsin Community Mental Health-Accounts Receivable-Mequon, WI

*Billing

*Collections

*Insurance Inquiries

*Cash Posting

*General Office Duties

*Customer Service-Answered questions, problem solved, Dealt with issues

*Computers-Medisoft, Dreamweaver, Quark Xpress, Photoshop, Microsoft Office Professional, Quick books, Therapist Helper

December 2001-November 2003

American Behavioral Clinic-Accounts Receivable Rep.-Milwaukee, WI

*Billing

*Insurance Verification/Inquiries

*Customer Service-Answered questions, problem solved, Dealt with issues

*General Office Duties

*Cash Posting

*Computers-Medisoft, Dreamweaver, Quark Xpress, Photoshop, Microsoft Office Professional, Quick books

March 2000-December 2001

N. Glantz & Son-Office Manager-Wauwatosa, WI

*Billing

*Human Resources

*Cash Posting

*Customer Service-Answered questions, problem solved, Dealt with issues

*Month End

*General Office Duties

EDUCATION

August 1999-2009

Alverno College-Business Management

August 1992-1999

Waukesha County Technical College-Computers & Accounting

REFERENCES: *Upon Request

SALARY REQUIREMENTS: *Commensurate with duties



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