Sales Customer Service

MUKUL VERMA

Email: ********@*****.***

******@*********.**.**

Contact: +1-587-***-****

OBJECTIVE

To mould myself as an effective manager, team player and a leader. To grow functionally in a challenging and dynamic organization, contributing towards business growth, adding value to the operations and the people involved.

ACADEMIC CREDENTIALS

2010-2011: POST GRADUATE CERTIFICATE IN INTERNATIONAL BUSINESS COOP, SHERIDAN COLLEGE, BRAMPTON, TORONTO, CANADA.

2008-2010: MBA FROM PUNJAB TECHNICAL UNIVERSITY, India

2005-2008: BACHELOR OF ARTS, PUNJABI UNIVERSITY, India

2002-2005: DIPLOMA IN ELECTRONICS & COMMUNICATION.

INTERNSHIP

Organization: GLAXO SMITHKLINE CONSUMER HEALTHCARE, NABHA, INDIA

Designation: HR & Marketing trainee Duration: 22 June 2009 – 22 August 2009 Location: NABHA

PROJECTS UNDERTAKEN

Outlined the business Strategy, opportunities for growth, target Market, potential buyers and Government formalities for a newly established technology Company, MS Detections (Toronto) in a Live Project.

Helped & assisted PepsiCo. Promotional team as a Management trainee to launch their new product Mountain Dew in the market.

PROFESSIONAL EXPERIENCE

Organization: ESSO, On the Run

Designation: Retail trade Supervisor Duration: May 2011 – Till date Location: Calgary, AB. Canada

• Orients, trains, schedules, monitors, evaluates and provides direction to store

Staff and volunteers; complete timesheets and attendance records

• Maintaining outstanding customer service as per Company standards, generating sales, merchandising, and safeguarding company assets.

• Performs product inventory in accordance with established policies and maintains related records.

• Coordinate inventory control, receiving; merchandising (plan-o-grams) and store maintenance

• Maximized sales and profitability of assigned areas through execution of company programs and promotions.

Organization: BHARTI AIRTEL LIMITED, INDIA

Designation: CORPORATE SALES EXECUTIVE( Part Time) Duration: JUNE 2009 – FEBRUARY 2010 Location: PATIALA, INDIA

• Handling of all the corporate offices located in North Punjab.

• Presentation of different plans and offers offered by the company.

• Meeting the sales target and enhancing company’s users by customer satisfaction

• Reporting to the Regional Head, Sales fortnightly and discussing performance of the sales team

Organization: INDIAMART INTERMESH LTD., INDIA

Designation: EXECUTIVE- NEW CLIENT ACQUISITION Duration: MARCH 2010 – JUNE 2010 Location: PATIALA, INDIA

• Fixing Meeting with the potential clients after checking their Company’s review and history of growth.

• Presentation of plan according to their budget and needs.

• Ending the sale by signing them into a contract with the company and receiving of cheque.

• Target the people related to same industry by showing them their Competitor’s growth with our company’s plans.

• Cold calling by visiting different Manufacturing companies randomly.

• Presenting our company in Trade fairs and Business Seminars.

References Available upon Request.

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