Customer Service Manager

Brie Waxman

*** ******* **. *********, ** ***** Cell: 845-***-**** *******@*****.***

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Objective:

To obtain a full time receptionist position with a reputable company. I am looking for a company that allows me to work independently within a team environment where I can apply my past work experience and knowledge in order to grow into a permanent position.

Professional Experience: May 2011 to Current

Nissan Dealership

Receptionist

• Responsible for greeting customers in person and on the phone, and properly directing them to the most appropriate department if I could not handle their needs.

• Daily responsibilities include receiving money and documenting purchases, filing sale documents both on the computer and in a file cabinet, organizing and documenting test drive information (plates, mileage, gas, etc.), ordering and delivering temporary license tags, preparing the cars that are being sold, researched and entered important information on potential used car purchases.

• Multi-tasked numerous responsibilities in order to meet the needs and satisfaction of both customers and coworkers. This was important in order for business to move in an efficient manner while staying task focused to finish my daily jobs.

• receiving money and documenting purchases, filing sale documents both on the computer and in a file cabinet, organizing and documenting test drive information (plates, mileage, gas, etc.), ordering and delivering temporary license tags, preparing the cars that are being sold, researched and entered important information on potential used car purchases.

Head People Hair Salon Feb 2010 to Current

Receptionist/Hair Dresser

• Responsible for handling customer service both at the salon and on the phone. Daily customer service responsibilities include scheduling and follow ups on appointments, greeting customers and collecting payments.

• Control product inventory and purchasing for 6 hair stylists as well as retail styling products.

• Have maintained 90% of my client base for over 10 years.

• Have multi tasked receptionist and hair dressing responsibilities throughout my professional career.

New City Beauty Jan 2000 to Jan 2010

Retail Store Manager/Hair Dresser

• Responsible for overseeing and running the daily aspects of beauty supply store. Controlled product inventory and purchasing for approx. 10 different companies and over 1,000 products.

• In charge of updating price lists, restocking product and creating special offers.

• Was involved with customer service at both beauty supply store and salon.

• Started as an assistant and became a hair dresser within 2 years.

Education:

Capri School of Cosmetology Sept 2000 to Sept 2002

Licensed Hair Dresser

Clarkstown North High School Sept 1995 to June 1999

Graduate

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