Customer Service Sales

TYLER HOWARD

*** ******** ***** 267-***-****

Phoenixville, PA 19460 **********@*****.***

OBJECTIVE

Seeking a position as an Administrative specialist, which would make use of proven abilities in customer service, time management, and task management.

QUALIFICATIONS

• Excellent communication and verbal skills

• Outstanding ability to cooperate in a team environment

• Excellent customer service skills

• Data entry and task management

TECHNICAL SKILLS

Languages: Java, SQL, HTML5

Software: SQL Server 2005, MS Office, MS Access

Hardware: Network, PC

Operating Systems: Windows 2000, XP, Vista; UNIX

CERTIFICATIONS

A+ Hardware/Software

Comp TIA Network+

MCSA Windows 2000/XP/2003

EDUCATION

Bachelor of Science in Information Technology

Concentration: Software Systems Engineering 05/2011 - 04/2014

Colorado Technical University Online

Colorado Springs, CO

• GPA: 3.91/4.0

• Database Management

• Structured Query Language/Data Management

• Programming Fundamentals

• Web Development

Associate in Technology 08/2005 to 01/2007

Lincoln Technical Institute

Philadelphia, PA

• GPA: 4.0/4.0

• Operating Systems Technology

• Networking Technologies

• UNIX Fundamentals

WORK EXPERIENCE

Inside Sales Representative 10/2009 - 03/2011

Publicis Touchpoint Solutions

Yardley, PA

• Upheld outstanding customer service.

• Collaborated in a team environment.

• Promoted after 6 months of exceeding performance expectations.

• Produced weekly sales of $5,000 in vaccine sales.

• Responsible for account management

Corporate Trainer 04/2009 - 10/2009

Action Centered Training

Eagleville, PA

• Facilitated corporate teambuilding activities.

• Delivered experiential training and education sessions with small and large corporate groups.

• Influenced staff members at every organizational level, including management.

• Coached on communication, team work, leadership, and strategic planning.

Sales Manager 08/2007 - 04/2009

LA Fitness

East Norriton, PA

• Responsible for supervising membership sales department.

• Conducted sales training on a weekly basis.

• Trained sales staff of 5 employees.

• Scheduled marketing promotion events monthly

• Generated leads inside and outside of the facility weekly.

• Promoted after consistently exceeding sales expectations.

• Designed exercise regiments for new and existing members

Contact this candidate