Manager

PROFESSIONAL SUMMARY

A self-starter with outstanding strategic planning, project management, and organizational skills, with the ability to influence decisions. A dynamic, results oriented leader who thrives on improving processes. Able to work with clients to determine needs and find solutions. Excellent oral and written communication skills which allow me to work with a broad range of people at all levels. An intelligent, decisive and analytical management professional with excellent team leadership skills which allow me to build dedicated teams and motivate action.

KEY SKILLS

Leader/Decision Maker Project Manager Problem Solver Collaborator

Negotiator/Communicator Influencer/Visionary Trainer/Mentor Strategic Planning

Multi-task Planner/Organizer Vendor Relations Team Builder

Professional Experience

CATHOLIC DIOCESE – (Bishop Byrne) -Memphis, TN 2006 – 2009

Teacher, Hr assistant, and Coach

Selected Achievements:

Participated in standardizing methodology and implementing best practices for classroom management and new teacher development. Reported directly to HR Director and middle school Dean. Result: Successfully completed SACs accreditation, reinvested stakeholders commitment to company’s’ vision, reduced overhead by $1.9 million in three years, and increased enrollment by 59 % of inner-city youth. Demonstrated a high level of achievement with forecasting, accountability, market analysis, general business practices, operational and project management which saved the school 1.9 million dollars in operating expenses.

Using my interpersonal skills created an ongoing dialogue with the potential students, parents and stakeholders about private schools and their overall benefit which helped to raise 2.3 million dollars in revenue from 2006 to 2009.

Generated leads and follow up on potential recruits for academic enrollment while increasing the enrollment of disadvantaged, non-catholic and inner-city youths to 59%.

Wrote school operational manual covering issues including disciplinary procedures, code of conduct, benefits information and some FMLA policy.

Assist in helping the company attain its first formal performance review program (SACS) and district accreditation in 2008, creating a flexible and well-received model that was later adopted company-wide in 2009.

Used Six Sigma and Lean Manufacturing practices to reduce school deficit by 600,000 dollars in book sells overhead, athletics, technology, and concessions.

CARRIER CORPORATION – Memphis, TN 2003 – 2006

Finish Products/ Logistics Supervisor

Selected Achievements:

Recognized need to take action and save company money. Combined maintenance needs of 18 multi-million dollar facility in Collierville, TN. Results: Saved the company $500K over 3 years.

Identified need to streamline the bill paying process totaling $1M per month. Researched and analyzed vendors. Teamed with and project managed AP, logistics billing expert, cold storage expert to determine how to transfer files, manage bill payment and create process. Results: Implemented system and process freeing up manpower in department to manage profitable projects.

Customized salvageable management plans including re-work materials, scrap units, transporting and storage, and biodegradable discarding of materials.

Assisted in reducing damaged products by 75% in Collierville storage facility.

Took on the initiative to get multi-million dollar property back on line when severe weather destroyed infrastructure. Researched, identified, and implemented communications technology to bring the property online. Results: Mobilized resources and resumed business within 2 days of closure when the other businesses were still closed.

RadioShack- Memphis, TN

Assistant Manager/ HR generalists 2003-2004

Selected Achievements:

Chosen to manage the Hr function, store budget and vendor relations for a top ten producing RadioShack. Trained 15-member workforce team on selling techniques, customer relations and best business practices, conduct in store training, workshops and one-on-one coaching sessions that contributed added employee value and human capital growth. Results: Completed move of systems with minimal disruption to business saving potential loss of thousands in revenue. Handled administrative functions for the Store Manager, store budget, daily and monthly sales reports which ended up saving the store $100,000 with several supply companies and partner companies.

Devised creative and cost-effective incentive and morale-boosting programs during none peak season (including special events and a tiered awards structure) that increased employee satisfaction and productivity while generating $200,000 in new revenue. Reworked new-hire orientation program to include HR information and company resources. Developed and maintained a rapport with customer which led to the creation of more $500,000 sells and trained sales associates on relationship building practices which doubled their potential sells.

Employee of the district for three consecutive quarters in 2003.

Lane College work-study, Educational Talent Search – Jackson, TN 1995-2000

Hr assistant/ Recruiter

Selected Achievements:

Led the collaboration effort with 4 coworkers to recruit and enroll students from Jackson and surrounding areas. Identified special needs students and created assessments to evaluate them. Formalized details w/ several vendors and partnering schools. Results: Recruit 1500 students from 10 schools over a 3 month period with minimal difficulty. Maintain a current file on each student with weekly contact and updates.

C. Rodger Wilson Guideright Program, Jackson, TN 1997-2000

Assistant Director

Selected Achievements:

Supervised volunteers and administrated daily activities with prospective candidates to achieve optimum mentoring and teamwork experience.

Directed recruitment, interviewing, background checks, for employee and volunteer training, code of ethics, and orientation.

Participated on Regional Leadership Training Team in implementation of policy and procedure changes.

Maximized enrollment and renewed stakeholder involvement from 76% to 89%.

HAMPTON INN – Jackson, TN 1995 – 2000

Quality Assurance Product Analyst, 1999-2000

Assistant Guest Service Manager, 1999-98

Guest Relations/Quality Assurance Manager, 1995-98

Continuing Education

M.B.A. - University of Phoenix, Memphis, TN

B.S. - Lane College, Jackson, TN

Project Management Certificate- Carrier Corporation

Certified Project Management Professional- Project Management/ University of Phoenix

Professional Training Programs/Courses- Management, HRIS, Project Management, Business Law

Computer Skills- Microsoft Office Suite, Microsoft Project, Microsoft PowerPoint, Windows 7

References available upon request:

Contact this candidate