Karen. A. Cooks
*** **** **- *****, ***** *****- ***********@*****.***-512-***-****
Objective: To be in a challenging administrative assistant position utilizing computer and customer service skills with a growth-oriented company, offering opportunity for advancement and professional development.
Qualifications Summary: Good writing, analytical, and problem solving skills. Advanced computer skills with the capability to communicate effectively. Ability to operate standard office equipment, including but not limited to, computers, multi-line telephone systems, calculators, copiers and facsimile machines. Ability to follow oral and written instructions.
Professional Experience:
Taco Bell 08/2010-06/2011
Cashier
• Greeting customers in the restaurant or drive-thru.
• Taking and ringing up orders.
• Handling payments and thanking customers.
• Meeting customers needs and taking step to solve food or service issues.
Affordable Dental Care Plus 09/2008 – 04/2010
Administrative Assistant
• Oversee all aspects of general office coordination.
• Maintain office calendar to coordinate work flow and meetings.
• Maintain confidentiality in all aspects of client, staff and agency information.
• Interact with clients, vendors and visitors.
• Answer telephones and transfer to appropriate staff member.
• Open, sort and distribute incoming correspondence, including faxes and email.
• Sign for and distribute UPS/FedEx or similarly delivered packages.
• Perform general clerical duties to include, but not limited to, bookkeeping, copying, faxing,
mailing and filing.
YMCA - Austin 06/2006 – 07/2008
Front Desk Clerk
• Greeted and welcomed guest and club members.
• Provided account information for club members
• Answered inquiries pertaining to facility operations, registration, and general club activities
• Collected and distributed messages for senior staff.
• Staffed onsite childcare facility.
• All other duties as assigned.
Education:
Lyndon B. Johnson High School Austin, TX Graduated 2009 – Diploma