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Manager Customer Service

Austin, Texas, 78744, United States
10.00/ hourly
March 08, 2011

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Brianna M. Gonzales

**** ***** ***** #****

Austin, Texas 78744



United High School

Laredo, Texas 78045

High school diploma


* ***** Varsity Girl's Basketball Team

2 years Captain of Varsity Girl's Basketball team

4 years Med-Ed program ran through UTHSCSA

2 years National Honor Society

2 years Yearbook club

2 years Interactive Club (volunteering all over Laredo)

12 hours of college credit completed during junior and senior years of high school at Texas A&M International University.

Texas A&M International University-Laredo

Laredo, Tx 78044

completed 39 hours of college credit

Major: Psychology

Minor: Criminal Justice

Transferred: May 2007 to Texas State University-San Marcos

Texas State University- San Marcos

San Marcos, Tx 78666

96 hours completed

Bachelors of Arts Degree in Psychology receieved Decemeber 2010.

Work Experience

Wal-mart Vision Center


Manager: Wayne Parrr

Phone :512-***-****

Duties: Customer service, answer all questions regarding lenses, glasses, and contacts, aid customers in finding lenses to satisfy their vision needs, open and close business, complete paper work regarding prescriptions, medical coding and file with insurance companies, and work closely with eye doctor.

Employment dates: 10/2010-present

Texas State University-San Marcos

Student Loans Department

Manager: Gloria Snell

Phone: 512-***-****

Duties: Complete all student loan applications, file all documents alphabetically and numerically, answer phone for assistants, complete projects for New Student Orientation, email, send letters to students regarding financial aid, data entry on SAP Portal, and complete all office tasks daily.

Employment dates: 06/2007-12/2008

Liz Claiborne Inc.

Sales Associate

Manager: Kathy Macy

Phone: n/a the business closed down.

Duties: Cashier, deliver superb customer service, conduct inventory, complete projects, aid with returns, and help with loss prevention.

Employment dates: 04/2008-02/2010

Leal's tire Shop

Assistant Manager

Manager/ Owner: Carlos Hernandez

Phone: 512-***-****

Duties: Open and close business, supervise 4 employees, run two registers, answer phone calls, order new inventory, loss prevention, bank drop offs, data entry, and monthly sales documentation.

Employment dates: 04/2007-10/2007


Criss Jass

Assistant Director of Financial Aid


Elsa Maya



Ellie Joyner

Manager of Vision Center in Buda,Tx


Vanessa Garcia

Teacher's Aid


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